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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Most of a customer support representative's time is consumed by handling inquiries related to returns. By enabling customers to self-serve, you can provide a remarkable experience. Highlighting a straightforward returns process is the most effective way to turn more visitors into buyers and boost your average order value. With our expertise gained from working with Shopify Plus merchants, we position ourselves as your reliable ally in managing Shopify returns and expanding your brand on a global scale. Partnering with us means you can focus on growth while we streamline your return processes.

Description

We offer same-day, next-day, and additional delivery options with exceptional on-time delivery performance, all at a lower price than standard ground shipping. Our unique approach prioritizes the customer experience, fostering loyalty, securing revenue, and encouraging repeat purchases. With our service, shoppers can enjoy convenient pickups without the hassle of boxes or labels. Furthermore, we streamline deliveries and returns into a single, hassle-free trip, creating an enchanting experience for customers that sets us apart from the competition.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CachyOS No 
EasyPost Yes 
Intercom Yes 
ShipStation Yes 
Shopify Yes 
Shopify Plus Yes 

Integrations

CachyOS Yes 
EasyPost No 
Intercom No 
ShipStation No 
Shopify No 
Shopify Plus No 

Pricing Details

$19 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Rich Returns

Website

www.richcommerce.co

Vendor Details

Company Name

Sway

Website

www.shipsway.com

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking No 
Warehouse Management No 

Alternatives

Alternatives