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support

Description

Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.

Description

Transform your store visitors into loyal subscribers through engaging gamified email popups! With WooHoo, you can boost your subscriber list by a staggering 400% in less than ten minutes. Take charge of your customers' shopping experience and convert them into subscribers and buyers swiftly. As your customers enjoy interactive popup games and earn discount coupon codes, you simultaneously grow your email list. By highlighting the value of the coupons they 'win,' you can encourage immediate purchases before they exit the store. Many first-time visitors may not be ready to buy, but a captivating popup game can entice them to subscribe for the chance to win discounts. Additionally, target shoppers who are on the verge of abandoning their carts or product pages with a fun gamified popup that presents discounts. Satisfied shoppers tend to spend more, and by allowing them to win coupons rather than simply offering them in exchange for email addresses, you foster a greater likelihood of increased sales. Ultimately, creating an enjoyable experience not only builds your subscriber base but also enhances customer satisfaction and boosts revenue.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Recart No 

Integrations

Recart Yes 

Pricing Details

$ 97 per month
Free Trial No 
Free Version No 

Pricing Details

$29 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Rhino Support

Founded

2010

Country

United States

Website

www.rhinosupport.com/newchat/RS-tour/help-desk2.php

Vendor Details

Company Name

WooHoo

Country

Israel

Website

getwoohoo.com

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Product Features

Gamification

Badge Management No 
Collaboration Tools No 
Contest Management Yes 
Feedback Management No 
For Call Centers No 
For Developers No 
For Education No 
For Onboarding No 
For Sales Yes 
Goal Setting / Tracking No 
Leaderboards / Activity Tracking Yes 
Performance Metrics No 
Rewards Management No 

Alternatives

Alternatives