Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.
Description
Viart Shop is a comprehensive e-commerce solution built on PHP, designed to equip you with all the necessary tools for a thriving online business. It features an advanced shopping basket that incorporates sophisticated sales mechanisms such as product reviews, ratings, discount systems, and robust shipping and inventory management. Additionally, it offers a web-based administration system for managing orders, products, users, and vendors, along with multiple payment processing options, including support for Verisign, PayPal, and Authorize.net. Whether you have a concept for an e-commerce site or a detailed set of wireframes that need execution, our design experts are here to assist you in transforming your vision into a fully functional website tailored to your objectives. By leveraging cutting-edge technologies, we ensure that the final product provides an innovative and user-friendly experience for your clientele, making it simpler for them to navigate and engage with your offerings. Ultimately, our goal is to help you create an online presence that not only meets but exceeds your business aspirations.
API Access
Has API
Yes
API Access
Has API
No
Integrations
2Subscribe
No
Eway
No
Post Affiliate Pro
No
Pricing Details
$ 97 per month
Free Trial
No
Free Version
No
Pricing Details
$199 one-time payment
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Rhino Support
Founded
2010
Country
United States
Website
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
Vendor Details
Company Name
Viart
Country
United Kingdom
Website
www.viart.com
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Product Features
eCommerce
CRM
Yes
Catalog Management
No
Channel Management
Yes
Customer Accounts
Yes
Data Security
Yes
Email Marketing
Yes
Inventory Management
No
Kitting
Yes
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
No
Order Management
Yes
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
Yes
SEO Management
Yes
Shopping Cart
Yes
Templates
Yes