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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.

Description

Transform Facebook interactions into sales seamlessly with automated Shopify invoices, adjustable cart hold periods, waitlists, overlays, and barcode scanning features. This system integrates effortlessly with both your Facebook page and group! Customers can complete their purchases on your Shopify store, with draft orders generated for each invoice, eliminating the hassle of managing a separate sales, invoicing, and inventory system. With a simple comment, shoppers can check out in under a minute! They won’t need to register for an additional platform, as they can easily view their carts and finalize purchases directly on your Shopify site. The settings are user-friendly and require no training; simply link your Facebook page and group to get started. We even assign numbers to all your products, allowing you to begin selling right away. Clearly instruct your shoppers on what to comment, and showcase prices, images, and availability of items including stock status. You can dynamically refresh overlays by scanning products, providing an interactive experience during live sessions as you highlight items your customers are interested in. Additionally, give your shoppers a designated timeframe to complete their purchases, creating a sense of urgency and excitement. This innovative approach not only streamlines the sales process but also enhances customer engagement.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Shopify No 

Integrations

Facebook Yes 
Shopify Yes 

Pricing Details

$ 97 per month
Free Trial No 
Free Version No 

Pricing Details

$49 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Rhino Support

Founded

2010

Country

United States

Website

www.rhinosupport.com/newchat/RS-tour/help-desk2.php

Vendor Details

Company Name

SoldLive

Country

United States

Website

getsoldlive.com

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Alternatives

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