Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.
Description
Transform Facebook interactions into sales seamlessly with automated Shopify invoices, adjustable cart hold periods, waitlists, overlays, and barcode scanning features. This system integrates effortlessly with both your Facebook page and group! Customers can complete their purchases on your Shopify store, with draft orders generated for each invoice, eliminating the hassle of managing a separate sales, invoicing, and inventory system. With a simple comment, shoppers can check out in under a minute! They won’t need to register for an additional platform, as they can easily view their carts and finalize purchases directly on your Shopify site. The settings are user-friendly and require no training; simply link your Facebook page and group to get started. We even assign numbers to all your products, allowing you to begin selling right away. Clearly instruct your shoppers on what to comment, and showcase prices, images, and availability of items including stock status. You can dynamically refresh overlays by scanning products, providing an interactive experience during live sessions as you highlight items your customers are interested in. Additionally, give your shoppers a designated timeframe to complete their purchases, creating a sense of urgency and excitement. This innovative approach not only streamlines the sales process but also enhances customer engagement.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
No
Shopify
No
Pricing Details
$ 97 per month
Free Trial
No
Free Version
No
Pricing Details
$49 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Rhino Support
Founded
2010
Country
United States
Website
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
Vendor Details
Company Name
SoldLive
Country
United States
Website
getsoldlive.com
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes