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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.

Description

Shopic is revolutionizing the grocery shopping experience for the future. With just a single click, the Shop-E transforms any conventional shopping cart into an intelligent smart cart. This innovative technology, currently pending a patent, facilitates personalized, interactive, and seamless shopping experiences while enhancing store operations through effective data management. It can be quickly implemented with minimal modifications and is remarkably cost-efficient. Customers can enjoy a smooth shopping experience with instant checkout directly from their carts. Utilizing advanced computer vision, Shopic’s smart cart identifies product additions, displays a running total on a touchscreen, and allows customers to bypass traditional checkout lines. This creates a targeted marketing platform that reaches consumers right at the moment they make product selections. Additionally, it can be leveraged to promote your own brands or offered as premium advertising space. Streamlining operations is made possible with unique, real-time insights into shopper carts and store layouts. You can gather valuable information on customer movement, decision-making behaviors, adherence to planograms, store heat mappings, and real-time inventory levels, all of which contribute to a more effective retail environment. By harnessing these insights, retailers can tailor their strategies to better meet consumer needs.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$ 97 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Rhino Support

Founded

2010

Country

United States

Website

www.rhinosupport.com/newchat/RS-tour/help-desk2.php

Vendor Details

Company Name

Shopic

Founded

2014

Country

United States

Website

www.shopic.co/home/

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Product Features

Alternatives

Alternatives

Caper Reviews

Caper

Instacart