Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.
Description
Shopic is revolutionizing the grocery shopping experience for the future. With just a single click, the Shop-E transforms any conventional shopping cart into an intelligent smart cart. This innovative technology, currently pending a patent, facilitates personalized, interactive, and seamless shopping experiences while enhancing store operations through effective data management. It can be quickly implemented with minimal modifications and is remarkably cost-efficient. Customers can enjoy a smooth shopping experience with instant checkout directly from their carts. Utilizing advanced computer vision, Shopic’s smart cart identifies product additions, displays a running total on a touchscreen, and allows customers to bypass traditional checkout lines. This creates a targeted marketing platform that reaches consumers right at the moment they make product selections. Additionally, it can be leveraged to promote your own brands or offered as premium advertising space. Streamlining operations is made possible with unique, real-time insights into shopper carts and store layouts. You can gather valuable information on customer movement, decision-making behaviors, adherence to planograms, store heat mappings, and real-time inventory levels, all of which contribute to a more effective retail environment. By harnessing these insights, retailers can tailor their strategies to better meet consumer needs.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$ 97 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Rhino Support
Founded
2010
Country
United States
Website
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
Vendor Details
Company Name
Shopic
Founded
2014
Country
United States
Website
www.shopic.co/home/
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes