Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.
Description
Experience a world of products through the enchanting realm of livestream shopping. Simply scan the QR code to download our app and embark on your shopping journey. Explore amazing deals from beloved brands while also uncovering exciting new favorites. ShopShops stands as the ultimate destination for live shopping. Our engaging hosts guide you through some of the most renowned and fashionable boutiques, designer outlets, and exclusive sample sales in cities like New York City, Los Angeles, Milan, and Tokyo, all thanks to our innovative livestream shopping platform. Each live event allows for an interactive exchange between hosts and shoppers, where you can ask about product fit, material, color, and more in real-time. This is the modern way to shop and discover unique items. Engage with our influencer hosts, dedicated sales associates, and fellow shoppers during a livestream experience. Join us for daily "in-store" live shopping events, with exciting sample sales every Friday and explorations of the finest flea markets on Sundays. Our in-app checkout process ensures that payments are not only simple but also secure, making your shopping experience seamless and enjoyable. With each event, you’ll find something new and delightful that adds to your collection.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$ 97 per month
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Rhino Support
Founded
2010
Country
United States
Website
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
Vendor Details
Company Name
ShopShops
Founded
2017
Country
United States
Website
shopshops.live/
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes