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features
design
support

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Write a Review

Description

Rhapsody is expertly crafted to align with the evolving trends within the hospitality sector, particularly addressing the needs of service apartments. The integration of golf course management and administration within the hotel system is executed flawlessly. Management can access Point of Sales that provide extensive sales and operational reports for thorough analysis. Additionally, the catering and banquet features, including menu evaluations and other essential tools, support efficient cost management and calculation. Furthermore, Rhapsody’s technology allows hotels to initiate guest engagement from the moment of booking and maintain that connection even after their departure, fostering a lasting relationship. This comprehensive approach ensures that hotels can adapt to the changing landscape of hospitality while enhancing guest experiences.

Description

The Hotelier is a comprehensive, integrated Property Management Suite that oversees all hotel operations, encompassing front office and reservation systems, food and beverage services, banquet management, inventory control, guest services, financial accounting, payroll processing, engineering and maintenance, and housekeeping, while also providing real-time business intelligence for swift decision-making. In the fiercely competitive landscape of the hospitality industry, the advantage lies not just in the luxurious amenities available but also significantly in the caliber of customer service provided. Maintaining consistently high levels of customer service requires meticulous control over a myriad of functions and processes, akin to a conductor skillfully leading an orchestra to achieve a harmonious symphony. This level of orchestration ensures that every aspect of the guest experience is attended to, creating a seamless and enjoyable stay. Ultimately, a hotel that excels in both service and functionality is likely to stand out in the crowded marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

InTouch Data Yes 

Integrations

InTouch Data No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Realta Chakradarma

Founded

1983

Country

Indonesia

Website

realta.co.id/hospitality-system/

Vendor Details

Company Name

Data Devices

Founded

1989

Country

India

Website

www.datadevices.com/thehotelier/

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) Yes 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

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