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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Rhapsody is expertly crafted to align with the evolving trends within the hospitality sector, particularly addressing the needs of service apartments. The integration of golf course management and administration within the hotel system is executed flawlessly. Management can access Point of Sales that provide extensive sales and operational reports for thorough analysis. Additionally, the catering and banquet features, including menu evaluations and other essential tools, support efficient cost management and calculation. Furthermore, Rhapsody’s technology allows hotels to initiate guest engagement from the moment of booking and maintain that connection even after their departure, fostering a lasting relationship. This comprehensive approach ensures that hotels can adapt to the changing landscape of hospitality while enhancing guest experiences.

Description

Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Save valuable time for staff and earn more revenue per booking. Key features include: • Natural conversations: Leveraging advanced AI technology, Viqal's Virtual Concierge engages guests in natural, lifelike conversations. • Welcome Messaging: Automated greetings and booking confirmations via WhatsApp as soon as a new booking is registered. • Room Upgrades: Automatic processing of upgrade requests. • Guest Inquiries: Automated handling of pre-arrival and in-stay questions. • Feedback Gathering: Streamlined post-departure feedback collection directly through WhatsApp, fully automatic. • Staff forwarding: Forward more complex guest inquiries to staff. • Amenities: See all amenities with visualization, general info and reservations. • Booking Changes: Reservation modifications automatically amended and inserted in PMS directly from the natural chat with a guest. • Early online check-in: Streamlining the arrival process, Viqal offers guests the convenience of early online check-in.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Clock PMS+ No 
Cloudbeds No 
Host PMS No 
InTouch Data Yes 
Mews No 
Oracle Hospitality Suite8 No 
Stayntouch PMS No 
WhatsApp No 
apaleo No 

Integrations

Clock PMS+ Yes 
Cloudbeds Yes 
Host PMS Yes 
InTouch Data No 
Mews Yes 
Oracle Hospitality Suite8 Yes 
Stayntouch PMS Yes 
WhatsApp Yes 
apaleo Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€2.99 per room/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Realta Chakradarma

Founded

1983

Country

Indonesia

Website

realta.co.id/hospitality-system/

Vendor Details

Company Name

Viqal

Founded

2020

Country

Netherlands

Website

www.viqal.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) Yes 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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