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Description

You are not on this journey by yourself. Nearly 50% of airports globally have limited knowledge of their passengers, understanding less than 5% of them, resulting in a lack of personalization and lost potential. Rezcomm eliminates uncertainty by simplifying airport ecommerce, providing forward-thinking solutions that meet consumer needs for parking, travel, and shopping while offering comprehensive insights through advanced passenger profiling. This leads to the creation of the world's first integrated platform that combines airport sales, marketing, and customer-focused analytics. You gain deep insights into your passengers, while they benefit from a seamless travel experience, allowing them to purchase various travel products and services conveniently in one location. Enhance customer engagement with our interactive map of destinations, which aligns the locations served by your airport with the preferences of your customers searching for trips. Additionally, provide complementary offerings like parking in a single transaction, along with smart upselling strategies to maximize customer spending potential. This innovative approach ensures that both airports and passengers thrive together.

Description

TourTools®, which automates almost every task in a group tour operator’s office, is simple and easy-to-use Our powerful CRM stores vital information such as conversations, follow-up reminders, passenger personnel information passport numbers frequent flyer numbers, medication preferences, client preferences, and frequent flyer numbers. TourTools®, which includes bulk emails and individual correspondence, provides everything you need to optimize your passenger marketing and correspondence. Our powerful CRM stores vital information such as conversations, follow-up reminders, passenger personnel information passport numbers frequent flyer numbers, medication preferences, client preferences, and frequent flyer numbers. TourTools®, which includes bulk emails and individual correspondence, provides everything you need to optimize your passenger marketing and correspondence. The TourTools®, Operations module allows you prepare custom rooming and passenger list by vendor.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online No 

Integrations

QuickBooks Online Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

345 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Rezcomm

Country

United Kingdom

Website

www.rezcomm.com

Vendor Details

Company Name

DataVast Technologies

Founded

1995

Country

United States

Website

www.tourtools.com

Product Features

eCommerce

CRM Yes 
Catalog Management No 
Channel Management Yes 
Customer Accounts No 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting Yes 
Loyalty Program No 
Mobile Access No 
Multi-Store Management Yes 
Order Management No 
Product Configurator No 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart No 
Templates Yes 

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management Yes 

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