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Average Ratings 126 Ratings

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Average Ratings 0 Ratings

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Description

Our easy-to-use online booking engine and reservation software will help you increase revenue and streamline your operations. Our cloud-based solutions allow you to optimize the guest experience before, during, and after your stay. Our integrated payment processing makes it easy to train staff and implement automated processes that will improve operations, guest management efforts, and secure payments. - Increase Operational Efficiency - OTA/Google Hotels Connections - Real-Time Rates/Availability Multiple Calendar Options - Upsell Addons and Packages - ADA Search Filters 24/7/365 Support (Phone and Email)

Description

Streamline your front-desk operations effortlessly and efficiently, allowing you to focus more on enhancing guest satisfaction. Retain essential guest information throughout their stay to craft a tailored guest profile that helps you recognize returning visitors instantly. This facilitates improved personalization and can be adapted to fit your unique operational needs. Consolidate all reservations from various channels into a single interface, enabling automatic reservation creation for your guests while also sending out e-booking confirmations paired with a payment gateway. Easily establish multiple rate plans, including promotional and customer segment-specific rates, and apply these predefined rates to meet your guests' expectations without hassle. Enhance housekeeping operations by automating tasks such as stock management and room status updates, while ensuring seamless coordination with other departments to avoid any mistakes that may lead to guest dissatisfaction. With an array of tools at your disposal, you can manage every aspect of your hotel effortlessly. Our platform boasts cutting-edge technology specifically designed for the hospitality industry, ensuring that you stay ahead of the competition. By utilizing these advanced features, you can create a memorable experience for your guests, leading to increased loyalty and repeat business.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airbnb Yes 
Akia Yes 
Booking.com Yes 
CartStack Yes 
DIAMO Yes 
Expedia Yes 
Google Yes 
Google Ads Yes 
Google Analytics Yes 
Heartland Restaurant Yes 
HelloShift Yes 
Inntopia Yes 
Nexio Yes 
PriceLabs Yes 
Shift4 Yes 
Tripadvisor Yes 
Vrbo Yes 
Whistle Messaging Yes 
WordPress Yes 

Integrations

Airbnb No 
Akia No 
Booking.com No 
CartStack No 
DIAMO No 
Expedia No 
Google No 
Google Ads No 
Google Analytics No 
Heartland Restaurant No 
HelloShift No 
Inntopia No 
Nexio No 
PriceLabs No 
Shift4 No 
Tripadvisor No 
Vrbo No 
Whistle Messaging No 
WordPress No 

Pricing Details

$95.00/month
Flat monthly fee with discounts for seasonal businesses and paying annually.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

rezStream

Founded

2005

Country

United States

Website

www.rezstream.com

Vendor Details

Company Name

Smart Finder

Founded

1997

Country

Thailand

Website

smartfinder.asia/

Product Features

Guest Messaging

rezStream simplifies the process of maintaining communication with guests throughout their journey—before, during, and after their stay—by utilizing automated email and SMS notifications. Effortlessly send booking confirmations, pre-arrival details, reminders, and post-stay follow-ups without burdening your staff with additional tasks. Automation minimizes lost messages and guarantees that every guest receives prompt and uniform information. With enhanced communication and decreased manual efforts, rezStream enables properties to provide a more seamless guest experience, boost satisfaction levels, and garner improved reviews.

Hospitality Property Management

rezStream Cloud PMS is a property management solution tailored for independent hotels, resorts, and bed and breakfasts that seek a robust platform without the intricacies associated with larger enterprise systems. In contrast to conventional hotel PMS solutions aimed at major chains, rezStream emphasizes ease of use, efficiency, and user-friendliness. Staff members can quickly familiarize themselves with the system, enabling them to oversee reservations, housekeeping tasks, payment processing, reporting, and guest communications all from a single, integrated platform. Being a cloud-based solution, it provides property owners and managers with instant access to operational data from anywhere, offering complete transparency regarding occupancy rates, revenue, and overall performance. The system includes built-in features for online booking, rate management, and guest messaging, which streamline daily operations and enhance the guest experience. Designed with owner-operators and small teams in mind, rezStream empowers independent lodging establishments to minimize manual tasks, eliminate disjointed systems, and drive more efficient and profitable operations.

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hotel Booking Engines

rezStream’s all-in-one booking engine empowers properties to boost direct reservations by offering a quick, mobile-optimized interface on their website. Visitors can effortlessly check availability, choose their accommodations, and finalize their reservations in a matter of clicks, leading to higher conversion rates and less dependence on external booking platforms and their associated fees. Thanks to real-time synchronization with the Property Management System (PMS), both availability and pricing remain consistently accurate. The platform accommodates various rate plans, special packages, and additional services, enhancing revenue per booking while ensuring an enjoyable experience for guests.

Hotel Channel Management

rezStream simplifies the process of managing channels by linking your property with top online travel agencies, ensuring that your availability and pricing are always in sync. Incoming reservations from these linked channels are directly integrated into the property management system, thereby removing the need for manual entries and minimizing the chances of double bookings. You can update rates and availability from a single platform, which will automatically update all connected channels, enhancing efficiency and precision. By integrating robust OTA distribution with an emphasis on direct bookings through your website, rezStream empowers properties to broaden their audience while retaining oversight of pricing and profit margins.

Inventory Management Yes 
Kill Switch No 
Promotions Management No 
Rate Management Yes 
Reservations Management Yes 
Restriction Management No 

Hotel CRM

rezStream offers robust CRM functionalities designed to enhance properties' understanding and interaction with their guests. By maintaining comprehensive guest profiles that encompass stay histories, preferences, and contact details, staff members are empowered to create tailored experiences for each visitor. The platform simplifies the process of categorizing guests for focused marketing efforts, promotions, and follow-up communications. This strategic approach aids properties in fostering repeat bookings and cultivating enduring guest loyalty. With centralized access to all guest information, rezStream enables properties to transform routine interactions into significant relationships, ultimately boosting future revenue streams.

Hotel Guest Experience

rezStream enhances the guest experience by streamlining operations and facilitating quicker, more tailored service throughout the entire stay. From the moment of booking until check-out, staff members are equipped with real-time data, comprehensive guest profiles, and effective communication tools that empower them to respond promptly and provide a seamless experience. Automated messaging guarantees that guests are promptly informed about essential details, minimizing any delays or overlooked interactions. Through the optimization of operations and enhancement of communication, rezStream enables properties to offer a more enjoyable stay, garner improved reviews, and boost repeat reservations.

Hotel Management

rezStream equips independent hotel operators with the resources necessary for enhancing operational efficiency and making informed business choices on the spot. The platform consolidates everything from guest check-ins and room oversight to analytics and performance evaluation within one cohesive system. Managers have the ability to track occupancy rates, revenue patterns, and booking speeds through comprehensive reports that deliver straightforward, actionable information. Featuring a user-friendly interface for staff and robust analytical tools for management, rezStream enables hotels to minimize operational hurdles, boost team effectiveness, and make strategic decisions that enhance profitability.

Reservations

rezStream offers a user-friendly solution for independent hotels, resorts, and B&Bs by centralizing the management of reservations, availability, and guest information in real time. Regardless of whether bookings are made via your website, phone calls, or third-party platforms, all details are seamlessly consolidated in one interface, minimizing mistakes and saving valuable time. The platform features an easy-to-use booking engine, a tape chart, and rapid rate adjustment tools, allowing staff to effortlessly monitor availability, implement changes, and enhance room assignments without the hassle of outdated systems. With built-in automation for confirmations, deposits, and guest interactions, your team can dedicate less time to administrative tasks and focus more on providing an exceptional guest experience. rezStream’s integrated booking engine guarantees that reservations are directly entered into your system without any additional steps, creating a more efficient booking process for both your team and your guests, while also maximizing opportunities for direct bookings.

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support No 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Revenue Management

rezStream Cloud PMS is specifically crafted for independent lodging establishments in search of a comprehensive and user-friendly property management system. This platform encompasses everything from reservations and housekeeping to reporting and guest interactions, consolidating all vital functions into a single, cohesive solution. In contrast to intricate enterprise systems, rezStream prioritizes simplicity while maintaining robust capabilities. Staff can easily get acquainted with the system, resulting in quicker training and enhanced operational efficiency. Being cloud-based means you can oversee your property from any location. With features such as online booking, payment processing, and automated rate management, rezStream enables properties to optimize their operations while ensuring a smooth experience for guests. It stands as a practical choice for those seeking powerful features without the burden of unnecessary complexities.

Competitor Analysis No 
Dynamic Pricing Yes 
For Airlines No 
For Hospitality Industry Yes 
Forecasting No 
Inventory Control No 
Price Optimization Yes 
Recommendation Engine No 
Yield Management Yes 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

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