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support

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Description

Rewards Network collaborates with leading loyalty programs globally to draw in full-price customers to your establishment. Our dining members earn rewards from prestigious travel and retail partners for each dollar spent at your restaurant, eliminating the need for discounts or promotional deals. We supply reward currencies from the most impactful airlines, hotels, and retail brands, aimed at motivating our exclusive community of 20 million dining members. These members tend to spend an average of 24% more compared to regular customers at our 17,000 restaurants. Additionally, their annual credit card expenditures are 2.5 times greater than those of the average consumer. Members are also more likely to write verified online reviews and return to restaurants 20% more often when they receive a response from a representative. Unlike typical loyalty programs, Rewards Network members are encouraged to increase their spending rather than just redeeming offers. You incur costs only when we successfully bring in full-price guests to your venue, making it a risk-free investment for your restaurant. This unique model ensures that your restaurant benefits from increased traffic while fostering deeper connections with a dedicated dining audience.

Description

The hospitality industry often finds itself facing significant challenges, particularly when it comes to brand loyalty and customer engagement, resulting in frequent brand indifference from guests. Attracting new customers while also keeping existing ones satisfied has always posed a persistent hurdle. To combat this issue, transforming into a brand that actively engages customers is a proven strategy for fostering loyalty. A shift in focus towards the guest experience, and communicating in ways that resonate with them, is essential for achieving success in this competitive field. Implementing an Incentivized Customer Retention Solution can provide the necessary insights to excel, as it identifies subtle changes in consumer behavior and compiles comprehensive reports. By utilizing this in-depth analysis, businesses can customize their offerings to better meet the needs of both individual clients and larger organizations, thereby enhancing long-term customer retention and satisfaction. Emphasizing a guest-centric approach is not just beneficial; it is crucial for thriving in the hospitality sector.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Rewards Network

Country

United States

Website

www.rewardsnetwork.com

Vendor Details

Company Name

incentiwised

Founded

2017

Country

United Kingdom

Website

www.incentiwised.com

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking Yes 
Rewards Management Yes 

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