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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

1.25% + $0.25 debit card processing No contracts or termination fees for credit card processing. RewardPay powered through Payroc allows your business to add a credit card fee on top of the total price customers pay for a product. RewardPay can help you achieve total compliance with all major credit card brands and promote full price transparency with your customers.

Description

RingCentral's RingCX is an advanced contact center solution that leverages artificial intelligence to optimize customer support and improve communication. By unifying voice, video, and more than 20 digital channels on a single platform, it allows agents to connect with customers using their preferred modes of communication. The integration of RingSense AI enhances the experience by providing immediate insights, automating various tasks, and supporting agents throughout the customer journey, thereby boosting agent efficiency and overall customer satisfaction. With its intuitive interface and easy setup, businesses can quickly adopt RingCX, often within just a few days. The service is competitively priced, starting at $65 per user each month, which encompasses unlimited calling and access to essential contact center functionalities. Additionally, this solution is designed to scale with business growth, making it a flexible choice for companies of all sizes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agile CRM No 
BI Book No 
Balto No 
CROSS-CRM No 
Chatdesk No 
Facebook Messenger No 
HappyFox No 
HubSpot Customer Platform No 
HubSpot Data Hub No 
Indent No 
Insightly No 
Klearcom No 
New Relic No 
OD Online No 
Pipedrive No 
SugarCRM No 
TE Recruit No 
Vantage Point No 
Zapier No 
Zoho CRM No 

Integrations

Agile CRM Yes 
BI Book Yes 
Balto Yes 
CROSS-CRM Yes 
Chatdesk Yes 
Facebook Messenger Yes 
HappyFox Yes 
HubSpot Customer Platform Yes 
HubSpot Data Hub Yes 
Indent Yes 
Insightly Yes 
Klearcom Yes 
New Relic Yes 
OD Online Yes 
Pipedrive Yes 
SugarCRM Yes 
TE Recruit Yes 
Vantage Point Yes 
Zapier Yes 
Zoho CRM Yes 

Pricing Details

0% credit card processing
Rates: 0% credit card processing | 1.25% + $0.25 debit card processing
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Payroc

Founded

2004

Country

United States

Website

payroc.com

Vendor Details

Company Name

RingCentral

Founded

2003

Country

United States

Website

www.ringcentral.com

Product Features

Credit Card Processing

Cash Transactions No 
Contactless NFC No 
Electronic Receipts No 
Electronic Signature No 
Mobile Card Reader No 
PCI Compliance No 

Payment Processing

ACH Check Transactions Yes 
Bitcoin Compatible No 
Debit Card Support Yes 
Gift Card Management Yes 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions Yes 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

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