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Description
Revuow empowers you to craft tailored and professional replies to every review you receive. The manner in which you address feedback often holds greater significance than the feedback itself. Think of it as your AI assistant that manages responses to online reviews. By integrating AI into your workflow, you can save valuable time and efficiently handle your online reviews with Revuow. Providing an appropriate and personalized response is crucial, even more so than the review itself. Research suggests that brands should respond to at least 40% of their online reviews to enhance the conversion rates of website visitors into customers. Such responses should be formal and specifically tailored to each reviewer. The creators of Revuow were driven by two primary objectives: to boost long-term revenue for clients and to reduce expenses by allowing managers to focus on more creative tasks instead of repetitive ones.
Navigating the nuances of responding to reviews can be akin to gliding on ice; a single misstep can significantly impact your online reputation. We have developed a solution that ensures smooth and flawless communication on your behalf.
Description
RightResponse AI serves as an advanced platform for managing reviews and reputation specifically tailored to businesses with physical locations, multi-location brands, agencies, and large enterprises. The system utilizes a multi-agent response workflow that breaks down the process into distinct stages, including review comprehension, safety assessment, theme evaluation, selection of approved messaging, planning, composition, and final quality checks. Teams have the flexibility to either automatically publish responses or seek human verification, drawing on a wealth of approved information related to the company, brand, and specific location when necessary. Additionally, the platform facilitates the sending of personalized email and SMS requests for reviews, consolidates and tracks reviews, transforms customer feedback into tailored Voice of Customer insights, evaluates competitor reviews, and monitors rankings on Google Maps. RightResponse AI is equipped to handle multi-location management, offers a Done For You service, provides agency white-label solutions, and supports integrations with platforms like Google Business Profile, Trustpilot, and Zapier, as well as an Open API for further customization. Pricing starts at $10 per location each month, augmented by usage credits, with Core, Pro, and Pro+ plans also available to meet varying business needs. This comprehensive solution empowers businesses to enhance their online presence and reputation management effectively.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Google Business Profile
No
Trustpilot
No
Zapier
No
Pricing Details
$31.50 per month
Free Trial
Yes
Free Version
No
Pricing Details
$10/location/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Beratics
Founded
2019
Country
Switzerland
Website
www.revuow.com
Vendor Details
Company Name
RightResponse AI, Inc.
Founded
2022
Country
United States
Website
www.rightresponseai.com
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
Yes
Review Monitoring
Yes
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
