Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Reviewshake simplifies the process of generating, managing, marketing, and analyzing reviews by consolidating everything into a single platform. We prioritize making it effortless for your customers to leave feedback by directing them to the exact location where they can submit their reviews, which is crucial as increased convenience often leads to a higher volume of responses. You can easily share a link with customers or through social media to kickstart the review process, allowing them to choose from various sites where you prefer to receive feedback. You can request feedback through personalized emails or SMS, either individually, by uploading a CSV file, or through fully automated systems. This centralized platform enables your team to oversee all reviews efficiently. You will receive real-time notifications for each review, ensuring that you never overlook any feedback. Additionally, you can manage your responses from this single interface, utilizing response templates to streamline communication. With Reviewshake, you can create powerful social proof by showcasing your reviews using embeddable widgets, enhancing your brand's credibility and customer trust. By harnessing these features, your business can cultivate a robust online reputation.

Description

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
BigCommerce No 
Buy Real Media No 
Cloutly No 
G2 Yes 
Instagram No 
Integrately Yes 
Magento No 
OpenTable Yes 
Pabbly Connect Yes 
ProvenExpert.com No 
QuickBooks Online No 
Reviewsub No 
Shopify No 
Stackreaction Yes 
TrustRadius Yes 
Trustpilot Yes 
X (Twitter) No 

Integrations

Facebook Yes 
BigCommerce Yes 
Buy Real Media Yes 
Cloutly Yes 
G2 No 
Instagram Yes 
Integrately No 
Magento Yes 
OpenTable No 
Pabbly Connect No 
ProvenExpert.com Yes 
QuickBooks Online Yes 
Reviewsub Yes 
Shopify Yes 
Stackreaction No 
TrustRadius No 
Trustpilot No 
X (Twitter) Yes 

Pricing Details

$39 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Reviewshake

Founded

2017

Country

United States

Website

www.reviewshake.com

Vendor Details

Company Name

SmartCustomer

Founded

2006

Country

United States

Website

www.smartcustomer.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Alternatives

Alternatives