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Average Ratings 0 Ratings

Total
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features
design
support

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Write a Review

Description

ReviewTrail was created to assist small and medium-sized enterprises, along with local businesses, in enhancing their online reputation effortlessly by effectively managing positive customer feedback. Initially, it was a supplementary service provided to our SEO agency clients, but we soon recognized its potential as an independent tool that could benefit a wide range of businesses. This realization led to the establishment of ReviewTrail. Given our background in digital marketing, we have a deep understanding of the obstacles that SMEs encounter, particularly regarding the significance of a strong reputation for their success and progress in the digital landscape. Welcome to ReviewTrail, your partner in improving your business's online presence. The platform is particularly suited for those businesses where the owner prioritizes operational tasks and wishes to avoid the tedious process of directly contacting and following up with each customer to request public online reviews. With ReviewTrail, your focus can remain on running your business while we handle your reputation management needs.

Description

Up Review is a comprehensive SaaS solution from France that empowers local businesses such as restaurants, hotels, retailers, and franchise networks to take control of their online reputation and customer interactions. By using QR codes or NFC tags at the point of sale, businesses can easily gather Google reviews, enhancing their visibility and credibility on search engines. Its innovative gamified contest feature motivates customers to leave feedback by offering prizes, making the review process engaging and rewarding. Beyond reputation management, Up Review automates targeted marketing campaigns through SMS and email, allowing businesses to customize messaging and branding for greater impact. The platform provides a real-time dashboard that consolidates review collection, campaign performance, and customer engagement metrics in one place. Up Review is well suited for both individual business owners and marketing agencies, featuring white-label solutions and the ability to manage multiple accounts. This flexibility makes it a scalable tool for growing brands. Ultimately, it helps physical businesses strengthen their e-reputation and foster lasting customer loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Airbnb Yes 
Facebook Yes 
Google Maps Yes 
Healthgrades Yes 
Tripadvisor Yes 
Yelp Yes 
Zillow Yes 
realtor.com Yes 

Integrations

Airbnb No 
Facebook No 
Google Maps No 
Healthgrades No 
Tripadvisor No 
Yelp No 
Zillow No 
realtor.com No 

Pricing Details

$10 per location per month
Free Trial Yes 
Free Version No 

Pricing Details

$29/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ReviewTrail

Website

reviewtrail.com

Vendor Details

Company Name

Up Review

Founded

2023

Country

France

Website

up-review.co/fr

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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