Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Reviewing your business allows you to see it through the eyes of potential customers. They will show you where your business is losing market share and how it compares to the competition.
ReviewTrackers is dedicated to creating simple, useful technology that bridges between the customer and the brand. Our software helps businesses understand their customers better, build trust and uncover the insights that will help them grow their business.
Description
Effective review management is essential for any business, and Stratus offers a comprehensive solution for companies of all sizes to create, track, and oversee their online reviews. By consolidating reviews from essential platforms, you will never overlook another customer feedback. Stratus aggregates all feedback from Facebook and Google into a single, accessible dashboard. This feature enables you to respond to customer reviews, get alerts for new or negative feedback, and track your overall ratings, all from one user-friendly interface. Responding to reviews has never been more efficient; with our response templates, providing feedback is as simple as choosing a template and submitting your reply. You can design your own custom templates or utilize our ready-made options to enhance your productivity. Furthermore, robust business growth relies on understanding key metrics, and our review performance analytics give you a comprehensive view across all your locations, while sentiment analysis reveals the feelings behind the customer reviews, empowering you to make informed decisions. By leveraging these tools, you can significantly enhance your customer engagement strategy.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Adview
Yes
Axis LMS
Yes
Digitail
Yes
Google Business Profile
No
Hootsuite
Yes
Kapiche
Yes
Ow.ly
Yes
Qualtrics Customer Experience
Yes
Qualtrics Employee Experience
Yes
Integrations
Facebook
Yes
Adview
No
Axis LMS
No
Digitail
No
Google Business Profile
Yes
Hootsuite
No
Kapiche
No
Ow.ly
No
Qualtrics Customer Experience
No
Qualtrics Employee Experience
No
Pricing Details
$69/location
Lite: $69/Per location
Starter Package: $89/Per location
Essential: $119/Per location
Platinum: $119/Per location - 10 locations minimum
Starter Package: $89/Per location
Essential: $119/Per location
Platinum: $119/Per location - 10 locations minimum
Free Trial
Yes
Free Version
No
Pricing Details
$39.99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
ReviewTrackers
Founded
2012
Country
United States
Website
reviewtrackers.com
Vendor Details
Company Name
Click Rain
Founded
2008
Country
United States
Website
www.trystratus.com
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
Yes
Trend Analysis
Yes
Public Relations
Article Author Database
No
Auto-Update Media Lists
No
Campaign Management
No
Clippings Management
No
Communications Calendar
No
Contact Management
No
Digital Asset Management
No
Direct Mail Management
No
Email Distribution
No
Press Monitoring
No
Press Release Builder
No
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Social Media Marketing
Analytics
Yes
Automated Publishing
Yes
Contact Management
Yes
Content Management
Yes
Conversion Tracking
No
Customer Targeting
Yes
Keyword Filtering
Yes
Multi-Account Management
Yes
Post Scheduling
No
Product Features
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
No
Live Chat
No
NAP Management (Name/Address/Phone)
No
Online Listings Management
No
PR Management
No
Reporting / Analytics
No
Review Management
Yes
SEO Management
No
Social Media Management
No
Store Locator
No
Website Management
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
No
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
No
White Label
No