Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ReviewPro offers a powerful suite of tools and processes that help hoteliers manage guest experience. Brands can now gather guest feedback from all touchpoints of the guest journey and manage it on a single dashboard. This allows them to gain valuable insights into areas that need improvement. Hoteliers can automate guest communication using an AI-driven messaging platform. This allows them to respond quicker and more efficiently to guests' queries and requests. These tools enable hoteliers to quickly fix problems while guests are still on the property. Guests' insights can be used to improve the guest experience, boost online visibility, improve rankings on OTAs, TripAdvisor, increase revenue, and raise reputation.
Description
Revuow empowers you to craft tailored and professional replies to every review you receive. The manner in which you address feedback often holds greater significance than the feedback itself. Think of it as your AI assistant that manages responses to online reviews. By integrating AI into your workflow, you can save valuable time and efficiently handle your online reviews with Revuow. Providing an appropriate and personalized response is crucial, even more so than the review itself. Research suggests that brands should respond to at least 40% of their online reviews to enhance the conversion rates of website visitors into customers. Such responses should be formal and specifically tailored to each reviewer. The creators of Revuow were driven by two primary objectives: to boost long-term revenue for clients and to reduce expenses by allowing managers to focus on more creative tasks instead of repetitive ones.
Navigating the nuances of responding to reviews can be akin to gliding on ice; a single misstep can significantly impact your online reputation. We have developed a solution that ensures smooth and flawless communication on your behalf.
API Access
Has API
No
API Access
Has API
No
Integrations
HotelAppz
Yes
IDeaS G3 RMS
Yes
MyForecast
Yes
Oaky
Yes
Seekom
Yes
Storable Newbook
Yes
Tripadvisor
Yes
Integrations
HotelAppz
No
IDeaS G3 RMS
No
MyForecast
No
Oaky
No
Seekom
No
Storable Newbook
No
Tripadvisor
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$31.50 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Review Rank
Founded
2008
Country
Spain
Website
www.reviewpro.com
Vendor Details
Company Name
Beratics
Founded
2019
Country
Switzerland
Website
www.revuow.com
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
No
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
No
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
Yes
Customer Communications Management
Batch Communications
Yes
Chat / Messaging
Yes
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
Yes
Video Content
No
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
No
Issue Scheduling
No
Knowledge Base
No
Project Management
No
Recurring Issues
Yes
Scheduling
No
Task Management
Yes
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
No
White Label
No
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
No
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
Yes
Review Monitoring
Yes
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No