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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ReviewPace serves as an operating system designed for local businesses to enhance their reputation and recover from setbacks. It enables business owners to cultivate genuine 5-star Google reviews, address dissatisfied customers discreetly before they leave feedback, and combat fraudulent review campaigns effectively. Key features include: - Guided Review Funnel: A custom link featuring a 1-5 star rating system where satisfied customers (4-5★) receive an AI-generated review for easy posting on Google, while dissatisfied customers (1-3★) are directed to a private Resolution Bridge for further assistance. - Resolution Bridge: A dedicated platform for capturing private complaints, complete with urgency timers for service level agreements and automatic follow-ups once issues are resolved. - Incident Workspace: A system to manage fake-review incidents, including analysis of suspicious review patterns, creation of dispute documentation, and the option to export evidence for Google appeals. - Competitor Intelligence: A tool for monitoring competitor rankings, analyzing negative reviews for actionable insights, and creating targeted marketing strategies. - Local SEO Radar & Profile Audit: A comprehensive assessment tool featuring a 10-pillar Google Business Profile scoring system, keyword tracking features, and an organized task board to improve local search performance. This innovative approach not only safeguards a business's online reputation but also empowers owners to maintain a competitive edge in their local market.

Description

In a landscape filled with paid advertisements and overwhelming spam, you have the right to access genuine experiences shared by real customers. SureCritic serves as your reliable and verified review platform where you can discover businesses you can trust. By gathering a wide range of unbiased feedback from all customers regarding their service experiences, SureCritic emphasizes the importance of hearing from everyone, as every individual's experience counts. Each review contributes to your decision-making process, and we believe it is essential for you to see a comprehensive picture, encompassing all perspectives. Unlike many platforms, we never remove reviews, allowing you to receive the full spectrum of opinions, both positive and negative. Businesses understand the impact of an unhappy customer, which is why our innovative concern resolution technology, known as ReScore, encourages them to promptly address any issues following a less-than-satisfactory experience. To ensure authenticity, review requests are dispatched directly from the business's point-of-sale system, making certain that each review originates from a legitimate customer rather than a bot. By prioritizing transparency and accountability, SureCritic is committed to fostering an environment where businesses can improve and customers can make informed choices.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
Google Yes 

Integrations

Axis LMS Yes 
Google No 

Pricing Details

Free
Plans:

Free

Starter: $39/month
Growth $89/month

Free tier includes 1 location and 100 reviews.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ReviewPace

Founded

2024

Country

Morocco

Website

reviewpace.com

Vendor Details

Company Name

SureCritic

Website

www.surecritic.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label Yes 

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management No 

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