Average Ratings 11 Ratings

Total
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Average Ratings 0 Ratings

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Description

ReviewInc is a leader in Business Reputation Management Services. ReviewInc's growing client base includes major international chains, brand-auto dealers, dental, medical and travel, leisure, property managers, retail stores, restaurants legal services, country club owners, and many more. ReviewInc is dedicated to educating business owners about the importance of customer reviews, and managing your online reputation.

Description

The CXApp is a mobile, cloud-based app solution that allows for digital experience programs to be created for the future workplace, desks, and meetings. We are the leader in mobile-first, digital programs for your company to improve in-person and off-site experiences. Our SaaS-based mobile platform allows you to bring together your customer, employee, and visitor experience initiatives in one seamless system that you don’t have to host or manage. This means that you can have a low-cost, low-overhead platform with easy maintenance and a support team that can scale with your business.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adview Yes 
Aruba Meridian No 
Cisco Webex No 
Conexus Workspace Insights Platform No 
Crowd Comfort No 
Dealer Car Search Yes 
Envoy No 
Google Yes 
Hootsuite Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
MEDENT Yes 
Microsoft Teams No 
Mist Contact Tracing No 
ModMed Yes 
Okta No 
Robin No 
Salesforce Yes 
Skype No 
Stackreaction Yes 

Integrations

Adview No 
Aruba Meridian Yes 
Cisco Webex Yes 
Conexus Workspace Insights Platform Yes 
Crowd Comfort Yes 
Dealer Car Search No 
Envoy Yes 
Google No 
Hootsuite No 
HubSpot CRM No 
HubSpot Customer Platform No 
MEDENT No 
Microsoft Teams Yes 
Mist Contact Tracing Yes 
ModMed No 
Okta Yes 
Robin Yes 
Salesforce No 
Skype Yes 
Stackreaction No 

Pricing Details

39
Our prices are based on location and offer discounts for enterprise accounts
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ReviewInc

Founded

2012

Country

United States

Website

reviewinc.com/

Vendor Details

Company Name

CXApp

Founded

2014

Country

United States

Website

www.thecxapp.com

Product Features

Complaint Management

Case Management No 
Complaint Classification Yes 
Corrective Actions (CAPA) No 
Customer Complaint Tracking No 
Feedback Management Yes 
Forms Management Yes 
Issue Tracking No 
Quality Assurance Management No 
Routing No 
Self Service Portal No 
Social Media Monitoring No 
Survey Management Yes 

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback Yes 

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration Yes 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback Yes 
Templates No 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics No 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Customer Success

Account Alerts No 
Account Management No 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging No 
Employee Directory No 
Event Calendar No 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Event Check In

Attendee Segmentation No 
Badge Printing Yes 
Data Import / Export No 
Data Synchronization No 
Guest List Management Yes 
Guest List Search No 
Lead Capture Yes 
Multi-Event No 
QR Codes Yes 
Reporting/Analytics Yes 
Ticketing No 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management Yes 
Photo Gallery No 
Social Sharing No 
Survey Management Yes 
Telephony No 
Video Chat No 
Voice Chat No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Team Communication

Activity / News Feed No 
Audio Calls No 
Calendar Management No 
Chat / Messaging Yes 
Discussion Threads No 
File Sharing Yes 
Mobile Access No 
Push Notifications No 
Search No 
Surveys & Feedback Yes 
Task Management No 
Video Conferencing No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Digital Workplace

Activity / News Feed Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Content Management Yes 
Document Management No 
Employee Directory Yes 
File Sharing No 
Knowledge Management Yes 
Surveys & Feedback Yes 
Task Management No 

Employee Communication Tools

Activity / News Feed Yes 
Audio / Video Conferencing No 
Blogs Yes 
Chat / Messaging Yes 
Employee Directory Yes 
Event Calendar Yes 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback Yes 

Event Management

Attendee Management Yes 
Badge Management Yes 
Conferences / Conventions Yes 
Exhibit / Vendor Management No 
Gamification No 
Room Block Management No 
Social Media Promotion No 
Sponsorship Management Yes 
Surveys & Feedback Yes 
Ticketing No 
Volunteer Management No 
Weddings / Parties No 

Internal Communications

App Integration Yes 
Blogs Yes 
Chat/Messaging Yes 
Email Management No 
Employee Directory Yes 
Event Calendar Yes 
Newsletter Management Yes 
Photo Gallery No 
Social Sharing Yes 
Survey Management Yes 
Telephony No 
Video Chat No 
Voice Chat No 

Meeting Room Booking System

Digital Signage Yes 
Internal Meetings Yes 
Multi-Location Yes 
Online Booking Yes 
Payment Processing No 
Third Party Booking No 
Utilization Reporting Yes 
Vendor Management Yes 
Visitor Management Yes 

Mobile App Development

Access Controls / Permissions No 
Any App Development Language No 
Collaboration Tools Yes 
Compatibility Testing No 
Data Modeling No 
Debugging No 
Drag and Drop Editor No 
Enterprise Mobility (EMM/MAM) Yes 
FaceID and TouchID No 
For Consumer Apps Yes 
For Enterprise Apps Yes 
Integration Options Yes 
Mobile App Security Yes 
Multi-Factor Authentication (MFA) No 
Multiple Apps from Same Base No 
No Dependencies No 
No-Code No 
Reporting / Analytics Yes 
Single Sign-On (SSO) Yes 
Source Control No 
Visual Editor No 

Space Management

Change Management No 
Design Management No 
Floor Plans & Maps Yes 
For Offices Yes 
For Retail No 
Occupancy Management Yes 
Planogramming No 
Shelf Planning No 
Space Reservation Yes 
Usage Tracking / Analytics Yes 

Team Communication

Activity / News Feed Yes 
Audio Calls No 
Calendar Management Yes 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing No 
Mobile Access Yes 
Push Notifications Yes 
Search Yes 
Surveys & Feedback Yes 
Task Management No 
Video Conferencing No 

Venue Management

Attendee Management Yes 
Billing & Invoicing No 
Contract Management No 
Customer Management Yes 
Event Management No 
Food & Beverage Management No 
Multi-Facility Yes 
Reservations Management No 
Resource Booking Yes 
Sales Management Yes 
Staff Management Yes 

Alternatives

Alternatives