Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Utilize our Direct Link technology to generate a higher volume of online reviews on the platforms that impact your business the most. Your ratings are dynamic, shifting daily as new reviews are submitted by customers. With our New Review Alerts, you can manage your reviews in real-time, receiving notifications whenever a new review appears on one of your monitored sites. Additionally, you’ll receive weekly updates detailing the status of your online presence, which helps you keep a pulse on your business's health. Our weekly review report card meticulously tracks and communicates your review performance, ensuring you stay informed. Furthermore, our Review Link Technology provides your customers with a direct link to your chosen review sites, enabling them to easily share their feedback at any time and from any location, fostering a more engaged customer base. This streamlined process not only enhances customer interaction but also strengthens your online reputation.
Description
Effortlessly generate SMS and Email requests for reviews or surveys while implementing intelligent drip campaigns to boost the quantity of customer feedback and reviews. Simplify the process for satisfied customers to submit their reviews by initially assessing their sentiments. Provide dissatisfied customers with a streamlined method to share their feedback directly, thereby preventing negative reviews from being posted publicly. Through your tailored review requests, customers can submit their feedback on platforms you designate, such as Facebook, Google, Yelp, or any site you choose to include. Classify your clientele into satisfied and dissatisfied groups. Quickly direct happy customers to your review platforms, while also gathering direct feedback from those who are unhappy, which helps mitigate negative reviews. Integrate TrueReview with your preferred CRM software, and enjoy the ease of having the application automatically dispatch review requests to your customers or create new contacts on your contacts page whenever specific actions occur, such as finishing a job, closing a ticket, receiving payment for a service, or any other trigger you define in your CRM system. This seamless integration ensures that you maintain a consistent flow of customer engagement and feedback.
API Access
Has API
No
API Access
Has API
No
Integrations
Acuity Scheduling
No
Axis LMS
No
GoCanvas
No
Google Contacts
No
Google Sheets
No
Housecall Pro
No
HubSpot CRM
No
HubSpot Customer Platform
No
LionDesk
No
Mailchimp
No
Integrations
Acuity Scheduling
Yes
Axis LMS
Yes
GoCanvas
Yes
Google Contacts
Yes
Google Sheets
Yes
Housecall Pro
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
LionDesk
Yes
Mailchimp
Yes
Pricing Details
$89 per month
Free Trial
No
Free Version
No
Pricing Details
$23 per month
Billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Expert Reputation
Founded
2012
Country
United States
Website
expertreputation.com/review-iq/
Vendor Details
Company Name
TrueReview
Founded
2019
Country
United States
Website
truereview.co
Product Features
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
No
Review Request
Yes
Sentiment Analysis
No
Social Sharing
No
White Label
No