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Description
This application for product reviews and ratings empowers sellers to gather feedback from their customers in a highly engaging manner concerning the products they have purchased from the online store. As a robust feedback management solution, it is equipped with features that allow sellers to tune into their customers' opinions, enabling them to make necessary adjustments to product listings. This proactive approach not only fosters customer loyalty but also encourages repeat business, ultimately contributing to a steady increase in revenue. ReviewCaddy offers buyers the opportunity to leave reviews, assign ratings to products on the site, and share their experiences across social media platforms, while also showcasing visual user-generated content like photos and videos. This functionality significantly boosts the likelihood of potential customers making informed purchasing choices, while simultaneously establishing trust and a connection with the website. By facilitating a vibrant community of users, the application enhances the overall shopping experience, making it more appealing to new and returning customers alike.
Description
With our mobile clienteling solution, retail associates can engage with customers while they are in-store, seamlessly transition to online sales, and earn additional commissions. This results in a more tailored shopping experience for customers, while retailers benefit from improved online conversion rates, higher average order values, and reduced return rates. Salesfloor stands out as an award-winning platform that integrates clienteling, virtual selling, and mobile point-of-sale capabilities. Retail associates leverage Salesfloor to provide personalized and convenient interactions for customers through various channels, including live chat, video calls, emails, and SMS. Customers can reach out to a nearby store associate in real-time using these methods, as well as through appointment requests for virtual or in-person consultations. Associates can facilitate sales across multiple platforms, ensuring that each sale is properly credited to the corresponding associate or store. By empowering associates to cater to customers in a personalized manner across all channels, retailers can cultivate deeper and more meaningful customer relationships that enhance loyalty and satisfaction. This innovative approach not only boosts sales but also enriches the overall customer experience.
API Access
Has API
API Access
Has API
Integrations
Canopy
ChannelAdvisor
Oracle Cloud Infrastructure
Radial
SAP Cloud Platform
SAP Customer Data Cloud
Salesforce Commerce Cloud
SendGrid
Shopify
Stylitics
Integrations
Canopy
ChannelAdvisor
Oracle Cloud Infrastructure
Radial
SAP Cloud Platform
SAP Customer Data Cloud
Salesforce Commerce Cloud
SendGrid
Shopify
Stylitics
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
V Group
Founded
1999
Country
United States
Website
www.reviewcaddy.com
Vendor Details
Company Name
Salesfloor
Founded
2013
Country
United States
Website
salesfloor.net
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Sales Enablement
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management