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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Your potential clients are likely to search for your services online, making it essential to have a plethora of 5-star reviews that demonstrate your business as the ideal choice, with more reviews enhancing your credibility. Review Tool's reputation management software simplifies the process of acquiring these reviews. With just a few clicks, you can easily send out requests for reviews, allowing your clients to effortlessly share their experiences. This comprehensive software offers all the tools you need to oversee your online reviews from a single platform. Additionally, you can analyze your competitors’ reviews and ratings to gauge how you stack up against the leading businesses in your field. By incorporating review and rating schema markup on your website, you can secure a featured snippet in Google search results that highlights your average star rating. Furthermore, you can add an unlimited number of users to your account, enabling you to track and compare your staff's success in obtaining reviews through an engaging reporting dashboard. With this software, boosting your online reputation and enhancing your customer engagement has never been easier.

Description

Word of Tour is a comprehensive review-management tool designed specifically for operators in the tour and activity industry. This software streamlines the process of gathering and overseeing reviews from platforms like Google, Tripadvisor, GetYourGuide, and Viator. Users can design custom, printable QR cards tailored to specific tours, allowing guests to select their preferred review site, while guide codes enable tracking of scans and review interactions. The shared inbox feature compiles review notifications and highlights urgent matters, with suggested responses created in the guest's native language for staff to assess and publish. Additionally, operators receive notifications for reviews that receive three stars or less, as well as alerts for comments related to safety issues or refund requests. Monthly analytics reports provide insights into review activity, including the total number of reviews by platform, average ratings, response times, QR code scans, and an estimated range of bookings. This tool empowers operators to enhance their reputation and improve guest experiences through effective review management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

CSS Yes 
Facebook Yes 
Google Yes 
Google Analytics Yes 
Google Business Profile Yes 
Yelp Yes 

Integrations

CSS No 
Facebook No 
Google No 
Google Analytics No 
Google Business Profile No 
Yelp No 

Pricing Details

$69 per month
Free Trial Yes 
Free Version No 

Pricing Details

$49/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Review Tool

Founded

2015

Country

Canada

Website

reviewtool.com

Vendor Details

Company Name

Word of Tour

Founded

2026

Website

wordoftour.com

Product Features

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

Alternatives

aReservation Reviews

aReservation

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