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Description

Your potential clients are likely to search for your services online, making it essential to have a plethora of 5-star reviews that demonstrate your business as the ideal choice, with more reviews enhancing your credibility. Review Tool's reputation management software simplifies the process of acquiring these reviews. With just a few clicks, you can easily send out requests for reviews, allowing your clients to effortlessly share their experiences. This comprehensive software offers all the tools you need to oversee your online reviews from a single platform. Additionally, you can analyze your competitors’ reviews and ratings to gauge how you stack up against the leading businesses in your field. By incorporating review and rating schema markup on your website, you can secure a featured snippet in Google search results that highlights your average star rating. Furthermore, you can add an unlimited number of users to your account, enabling you to track and compare your staff's success in obtaining reviews through an engaging reporting dashboard. With this software, boosting your online reputation and enhancing your customer engagement has never been easier.

Description

Customers can be turned into marketing machines. Get more 5-star reviews, be found in local searches, get more customers, and engage customers. Transform your emails and texts into reliable reviews. Improve customer service by learning how customers feel. New reviews can lead to higher search rankings and more customers coming to your door. Customers will become raving fans. Chat with them, solicit feedback and get reviews in one place. Swell is the top platform for local business growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
CSS Yes 
CareStack No 
DentiMax No 
Fusion No 
Google Yes 
Google Analytics Yes 
Google Business Profile Yes 
Hemi No 
Kasper No 
Lyftrondata No 
Modento No 
Pandium No 
Plasmic No 
Recharge No 
Remarkety No 
Stamped No 
Wufoo No 
Yelp Yes 
fastn No 

Integrations

Facebook Yes 
CSS No 
CareStack Yes 
DentiMax Yes 
Fusion Yes 
Google No 
Google Analytics No 
Google Business Profile No 
Hemi Yes 
Kasper Yes 
Lyftrondata Yes 
Modento Yes 
Pandium Yes 
Plasmic Yes 
Recharge Yes 
Remarkety Yes 
Stamped Yes 
Wufoo Yes 
Yelp No 
fastn Yes 

Pricing Details

$69 per month
Free Trial Yes 
Free Version No 

Pricing Details

No Start Up Fees.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Review Tool

Founded

2015

Country

Canada

Website

reviewtool.com

Vendor Details

Company Name

Swell CX

Founded

2016

Country

United States

Website

www.swellcx.com

Product Features

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

Reputation Management

Campaign Management Yes 
Gamification Yes 
Response Management No 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Alternatives

Alternatives