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Description
Review Expert is an innovative online platform designed for mobile app development teams to efficiently manage their reviews. This application seamlessly imports ratings, feedback, and prior developer responses from both the Apple App Store and Google Play, organizing them within a centralized inbox while ensuring that reviews remain up-to-date. Teams have the capability to filter these reviews based on store, rating, date, and keywords, and can respond directly from the workspace or utilize AI-generated response drafts and customizable auto-reply settings with a review process in place. The dashboards provided offer insights into review metrics such as total volume, average ratings, distribution of ratings, response rates, and time taken to reply. Additionally, teams can route reviews based on specific ratings or keywords to platforms like Slack, Linear, Microsoft Teams, and Zendesk, and can create Jira Cloud issues seamlessly, while GitHub Issues workflows are supported through Enterprise webhooks or MCP integration. The remote MCP server empowers AI assistants to efficiently search and summarize reviews, gather essential metrics, and prepare draft responses for team review. Various plans are available tailored to the app and team size, each accompanied by a 14-day free trial to explore the features. This ensures that teams can find the right fit for their review management needs while enhancing their overall response efficiency.
Description
WAWin is an innovative Chrome extension designed specifically for sales and support teams leveraging WhatsApp Web, enhancing communication with features such as chat translation, AI-generated reply drafts, along with customer notes, tagging, assignment options, and reminders for follow-ups. Users have the ability to review translations and AI drafts prior to dispatching messages. Among its many functionalities are quick replies, scheduled messages, broadcasting, and the option to engage in chats via phone numbers. The web Console is instrumental in managing customer records and knowledge repositories, which can include Q&A sections, files, and web pages, while also allowing for the exportation of synced chats in formats like CSV, XLSX, or JSON; however, it is important to note that it does not function as a shared inbox. The features of scheduled messages, broadcasts, chat synchronization, and Managed AI auto-replies are available exclusively with Pro or Team subscriptions. To utilize WAWin, users must maintain an active connection to both Chrome and WhatsApp Web, as sending messages relies on this setup, and Managed replies are limited to individual chats only. The free tier offers access to 20,000 translation characters and 50 AI actions monthly, while the Pro subscription is priced at $15 a month. For teams, the starting cost is $39 monthly for three users, with each additional seat costing $12 per month, and opting for annual billing provides a substantial discount of 40%. Importantly, WAWin operates independently and has no affiliation with WhatsApp or Meta, ensuring a unique and dedicated service for its users. This independence allows WAWin to focus on enhancing user experience without any constraints imposed by affiliation.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
App Store
Yes
Google Play
Yes
Linear
Yes
Microsoft Teams
Yes
Model Context Protocol (MCP)
Yes
Slack
Yes
WhatsApp
No
Zendesk
Yes
Integrations
App Store
No
Google Play
No
Linear
No
Microsoft Teams
No
Model Context Protocol (MCP)
No
Slack
No
WhatsApp
Yes
Zendesk
No
Pricing Details
$49/month
Monthly billing: Starter is $49/month for up to 2 apps and 5 team members; Pro is $149/month for up to 4 apps and 15 members; Enterprise is $399/month for up to 10 apps and unlimited members. Annual billing: Starter is $39/month ($468/year), Pro is $119/month ($1,428/year), and Enterprise is $319/month ($3,828/year). Each plan includes a 14-day free trial; a card is required to start.
Free Trial
Yes
Free Version
No
Pricing Details
$15/month
Free plan includes 20,000 translation characters and 50 AI actions per month. Pro is $15/month. Team starts at $39/month for 3 seats, with additional seats at $12/month each. Annual billing saves 40%. A 7-day Team trial is offered to eligible users.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Voltaire Innovations
Country
United States
Website
review.expert
Vendor Details
Company Name
AKUTORI Co., Ltd.
Website
wawin.ai/en/
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
