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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Review Expert is an innovative online platform designed for mobile app development teams to efficiently manage their reviews. This application seamlessly imports ratings, feedback, and prior developer responses from both the Apple App Store and Google Play, organizing them within a centralized inbox while ensuring that reviews remain up-to-date. Teams have the capability to filter these reviews based on store, rating, date, and keywords, and can respond directly from the workspace or utilize AI-generated response drafts and customizable auto-reply settings with a review process in place. The dashboards provided offer insights into review metrics such as total volume, average ratings, distribution of ratings, response rates, and time taken to reply. Additionally, teams can route reviews based on specific ratings or keywords to platforms like Slack, Linear, Microsoft Teams, and Zendesk, and can create Jira Cloud issues seamlessly, while GitHub Issues workflows are supported through Enterprise webhooks or MCP integration. The remote MCP server empowers AI assistants to efficiently search and summarize reviews, gather essential metrics, and prepare draft responses for team review. Various plans are available tailored to the app and team size, each accompanied by a 14-day free trial to explore the features. This ensures that teams can find the right fit for their review management needs while enhancing their overall response efficiency.

Description

Effective review management is essential for any business, and Stratus offers a comprehensive solution for companies of all sizes to create, track, and oversee their online reviews. By consolidating reviews from essential platforms, you will never overlook another customer feedback. Stratus aggregates all feedback from Facebook and Google into a single, accessible dashboard. This feature enables you to respond to customer reviews, get alerts for new or negative feedback, and track your overall ratings, all from one user-friendly interface. Responding to reviews has never been more efficient; with our response templates, providing feedback is as simple as choosing a template and submitting your reply. You can design your own custom templates or utilize our ready-made options to enhance your productivity. Furthermore, robust business growth relies on understanding key metrics, and our review performance analytics give you a comprehensive view across all your locations, while sentiment analysis reveals the feelings behind the customer reviews, empowering you to make informed decisions. By leveraging these tools, you can significantly enhance your customer engagement strategy.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

App Store Yes 
Facebook No 
Google Business Profile No 
Google Play Yes 
Linear Yes 
Microsoft Teams Yes 
Model Context Protocol (MCP) Yes 
Slack Yes 
Zendesk Yes 

Integrations

App Store No 
Facebook Yes 
Google Business Profile Yes 
Google Play No 
Linear No 
Microsoft Teams No 
Model Context Protocol (MCP) No 
Slack No 
Zendesk No 

Pricing Details

$49/month
Monthly billing: Starter is $49/month for up to 2 apps and 5 team members; Pro is $149/month for up to 4 apps and 15 members; Enterprise is $399/month for up to 10 apps and unlimited members. Annual billing: Starter is $39/month ($468/year), Pro is $119/month ($1,428/year), and Enterprise is $319/month ($3,828/year). Each plan includes a 14-day free trial; a card is required to start.
Free Trial Yes 
Free Version No 

Pricing Details

$39.99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Voltaire Innovations

Country

United States

Website

review.expert

Vendor Details

Company Name

Click Rain

Founded

2008

Country

United States

Website

www.trystratus.com

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management No 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics No 
Review Management Yes 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management No 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

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