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Average Ratings 0 Ratings

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ease
features
design
support

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Description

ReverseLogix is the only purpose-built, end-to-end returns management system (RMS), that can be configured and adapted to serve hybrid environments, as well as B2B and B2C. We do more than solve the logistics puzzle of returns. We optimize it. We provide a better customer experience and build loyalty. You can increase your profits, improve your processes, make efficiencies, and remain competitive. Manage customer registrations, coordinate return requests, and perform both in warranty and out-of warranty repairs. ReverseLogix is a Returns Management System (RMS), software solution that businesses trust to improve, connect and optimize their entire returns ecosystem. Learn how to make the entire return lifecycle seamless, enjoyable and efficient. Customer satisfaction and brand loyalty are increased while fraud and contra-revenue negotiations are reduced. Streamline your stock rotation and fulfillment operations to reduce logistics costs.

Description

Leveraging our advanced returns platform alongside a robust global carrier network, we offer tailored return solutions that cater specifically to your customers, drawing on our extensive experience and exceptional customer service. By equipping retailers with insightful data and enhanced visibility, we enable smarter return processes that not only benefit retailers and customers but also have a positive impact on the environment. ZigZag's eco-friendly return options help cut costs while reducing carbon emissions and paper waste. Although returns can significantly affect your bottom line, ZigZag empowers you to take control of the situation effectively. Our user-friendly approach allows for the seamless implementation of paid returns, ensuring that your products are swiftly returned to the market. By partnering with ZigZag, you can optimize your revenue streams while simultaneously lowering operational expenses, ultimately fostering a more sustainable retail ecosystem. With us, managing returns becomes a strategic advantage rather than a burden.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Magento
Shopify
BigCommerce
Blue Yonder Warehouse Management System
FedEx Ship Manager
Manhattan SCALE
NetSuite
Oracle Cloud Infrastructure
Pandium
SAP Commerce Cloud
Salesforce
WooCommerce

Integrations

Magento
Shopify
BigCommerce
Blue Yonder Warehouse Management System
FedEx Ship Manager
Manhattan SCALE
NetSuite
Oracle Cloud Infrastructure
Pandium
SAP Commerce Cloud
Salesforce
WooCommerce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ReverseLogix

Founded

2014

Country

United States

Website

www.reverselogix.com

Vendor Details

Company Name

ZigZag Global

Founded

2015

Country

United Kingdom

Website

www.zigzag.global

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Alternatives

Alternatives