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features
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support

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Description

ReverseLogix is the only purpose-built, end-to-end returns management system (RMS), that can be configured and adapted to serve hybrid environments, as well as B2B and B2C. We do more than solve the logistics puzzle of returns. We optimize it. We provide a better customer experience and build loyalty. You can increase your profits, improve your processes, make efficiencies, and remain competitive. Manage customer registrations, coordinate return requests, and perform both in warranty and out-of warranty repairs. ReverseLogix is a Returns Management System (RMS), software solution that businesses trust to improve, connect and optimize their entire returns ecosystem. Learn how to make the entire return lifecycle seamless, enjoyable and efficient. Customer satisfaction and brand loyalty are increased while fraud and contra-revenue negotiations are reduced. Streamline your stock rotation and fulfillment operations to reduce logistics costs.

Description

Sorted is a data-driven, agile delivery platform that powers checkouts, carrier management, and post-purchase tracking all around the globe. Sorted partners with some of the most prominent global carriers and customer-obsessed brands to make the delivery experience a joy for everyone who touches it.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
Blue Yonder Warehouse Management System Yes 
FedEx Ship Manager Yes 
Kleene No 
Magento Yes 
Manhattan SCALE Yes 
NetSuite Yes 
Oracle Cloud Infrastructure Yes 
Pandium Yes 
SAP Commerce Cloud Yes 
Salesforce Yes 
Shopify Yes 
WooCommerce Yes 

Integrations

Axis LMS Yes 
Blue Yonder Warehouse Management System No 
FedEx Ship Manager No 
Kleene Yes 
Magento No 
Manhattan SCALE No 
NetSuite No 
Oracle Cloud Infrastructure No 
Pandium No 
SAP Commerce Cloud No 
Salesforce No 
Shopify No 
WooCommerce No 

Pricing Details

Contact Us for More Details
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ReverseLogix

Founded

2014

Country

United States

Website

www.reverselogix.com

Vendor Details

Company Name

Sorted

Country

United Kingdom

Website

sorted.com/

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring Yes 
Feedback Collection No 
Survey Management No 

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Product Features

Courier

Barcode Support No 
Billing & Invoicing No 
Compensation Management No 
Customer Database No 
Dispatch Management Yes 
Job Assignment Management No 
Label Printing Yes 
Order Entry No 
Routing No 
Scheduling Yes 

Delivery Management

Customer Portal Yes 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services Yes 
For Freight No 
For Restaurants No 
Order Tracking Yes 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Alternatives

Alternatives