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Average Ratings 1 Rating
Description
ReverseLogix is the only purpose-built, end-to-end returns management system (RMS), that can be configured and adapted to serve hybrid environments, as well as B2B and B2C. We do more than solve the logistics puzzle of returns. We optimize it. We provide a better customer experience and build loyalty. You can increase your profits, improve your processes, make efficiencies, and remain competitive. Manage customer registrations, coordinate return requests, and perform both in warranty and out-of warranty repairs. ReverseLogix is a Returns Management System (RMS), software solution that businesses trust to improve, connect and optimize their entire returns ecosystem. Learn how to make the entire return lifecycle seamless, enjoyable and efficient. Customer satisfaction and brand loyalty are increased while fraud and contra-revenue negotiations are reduced. Streamline your stock rotation and fulfillment operations to reduce logistics costs.
Description
EcoReturns by Saara enables eCommerce businesses to reduce returns by an average of 30% using AI-ML-powered technology. With features such as returns analytics dashboard, incentive engine, risk assessment, and more sellers get to make data-driven decisions to reduce returns and drive the bottom line. EcoReturns lets sellers reduce their carbon footprint by focusing on returns prevention rather than returns management alone.
What do you get?
-Improved order quality
-A reduced return rate
-Enhanced customer experience with a fully branded portal
-Actionable insights from returns analytics
-Revenue protection through intelligent exchange options and an incentive engine
-Ease to meet sustainability goals
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Shopify
Yes
Blue Yonder Warehouse Management System
Yes
Easyship
No
FedEx Ship Manager
Yes
Gorgias
No
Magento
Yes
Manhattan SCALE
Yes
NetSuite
Yes
Oracle Cloud Infrastructure
Yes
Pandium
Yes
Integrations
Shopify
Yes
Blue Yonder Warehouse Management System
No
Easyship
Yes
FedEx Ship Manager
No
Gorgias
Yes
Magento
No
Manhattan SCALE
No
NetSuite
No
Oracle Cloud Infrastructure
No
Pandium
No
Pricing Details
Contact Us for More Details
Free Trial
No
Free Version
No
Pricing Details
Free
Advanced Version Available at $19/mo for up to 60 return requests
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ReverseLogix
Founded
2014
Country
United States
Website
www.reverselogix.com
Vendor Details
Company Name
Saara
Founded
2019
Country
United States
Website
saara.io/ecoreturns
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
Yes
Feedback Collection
No
Survey Management
No
Returns Management
3PL / ERP Integration
Yes
Automated Exchanges
Yes
Branded Experience
Yes
Custom Return Policy
Yes
Inventory Management
Yes
One-Click Returns Processing
Yes
Returns Analytics
Yes
Shopper Self-Service
Yes
Smart Data Collection
Yes
Product Features
Returns Management
3PL / ERP Integration
Yes
Automated Exchanges
Yes
Branded Experience
Yes
Custom Return Policy
Yes
Inventory Management
Yes
One-Click Returns Processing
Yes
Returns Analytics
Yes
Shopper Self-Service
Yes
Smart Data Collection
Yes