Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Revel offers a leading cloud-based point of sale (POS) system that is engineered to propel your business forward while surpassing your objectives. This comprehensive platform is tailored to adapt alongside your enterprise, ensuring a strong return on investment. With an emphasis on quick transactions, robust security, and dependable operational management, Revel's user-friendly POS system is designed to evolve as your business expands. Having been a pioneer in utilizing the iPad for point of sale solutions, we have consistently introduced innovations to cater to the needs of your flourishing business. Our POS system stands out as the most advanced business management platform, effectively streamlining your operations from inventory oversight to online sales and customer relationship management (CRM), ultimately delivering exceptional results. By leveraging Revel's sleek and intuitive iPad POS, you can enhance and accelerate the transaction process while benefiting from the familiar interface that simplifies employee training, making it quick and efficient. Plus, the adaptability of our system ensures that it remains relevant to your business as it continues to grow and evolve.

Description

The uniquely branded Self Service Interface delivers a tailored experience for both your end users and their managers, allowing them to create new tickets, monitor existing ones, and access dashboards. You can establish pre-defined action notes that are conveniently available through a dropdown menu within any ongoing ticket in Revelation. Quick notes can be categorized and linked by end user, group, team, and other relevant criteria as needed. Thanks to Revelation’s Multi-Edit functionality, editing multiple tickets that share a similar action note is now simpler than ever. This Multi-Edit feature allows you to apply the same action note to various tickets, allocate billable time across several tickets, or even transfer tickets between different clients or projects. Additionally, Revelation’s Storyline feature provides a vibrant visual representation of your ticket's journey, from the moment it is logged until its resolution. The Storyline feature illustrates a chronological timeline of system notes, tracks the duration for which a ticket has remained open, and indicates the ticket's status through a color-coded system, enhancing your overall ticket management experience. With these tools at your disposal, managing workflow becomes more efficient and streamlined.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

7shifts Yes 
ADP Enterprise HR Yes 
ADP Mobile Solutions Yes 
ADP Streamline Yes 
AllayPay Yes 
Axial Shift Yes 
Chope Yes 
DAVO by Avalara Yes 
Elina Yes 
Expensify Yes 
Freedom Merchants Yes 
Magento Yes 
Patchworks Yes 
QuickBooks Online Yes 
Roghnu Yes 
Spoonity Yes 
Tanda Yes 
Tyro EFTPOS Yes 
Xero Yes 
iPaaS.com Yes 

Integrations

7shifts No 
ADP Enterprise HR No 
ADP Mobile Solutions No 
ADP Streamline No 
AllayPay No 
Axial Shift No 
Chope No 
DAVO by Avalara No 
Elina No 
Expensify No 
Freedom Merchants No 
Magento No 
Patchworks No 
QuickBooks Online No 
Roghnu No 
Spoonity No 
Tanda No 
Tyro EFTPOS No 
Xero No 
iPaaS.com No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Revel Systems

Founded

2010

Country

United States

Website

revelup.com

Vendor Details

Company Name

YellowFish Software

Founded

2001

Country

United States

Website

www.revelationhelpdesk.com

Product Features

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS Yes 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access Yes 
Online Ordering No 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks Yes 
Split Checks Yes 
Table Management Yes 
Tips Management No 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics No 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Alternatives

Alternatives

Toast POS Reviews

Toast POS

Toast, Inc.
Revel Reviews

Revel

Pearson
invo POS Reviews

invo POS

invo POS Technologies