Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Reveall helps product teams become more customer-led, by making it easy to plan and prioritize your product with confidence. With Reveall you can collaborate on customer insights, map customer journeys and prioritize product opportunities - all in one place.
Get a clear picture of your customers' needs and make the right product decisions by:
- Centralizing your customer data. Import and save all of your customer research and feedback data in a single source of truth
- Highlighting key findings with custom searchable tags and sentiment analysis.
- Clustering findings into conclusive Insights. Group similar findings and draw actionable conclusions with customizable insight reports.
- Creating customer journey maps. Contextualize your customer learnings and gauge the user experience through visual journey maps.
- Planing & prioritizing your next actions. Use customer insights to define and prioritize what to build, integrated with your PM tools
Description
CX and design teams collaborate to outline customer journeys, unifying insights and data for better understanding. TheyDo facilitates the alignment of business strategy, planning, and execution around these journeys. With the help of Journey AI, organizations can transform research findings into high-quality customer experiences. Achieve consensus among team members by establishing a defined journey hierarchy and a standardized taxonomy. Define your business objectives and demonstrate how addressing significant opportunities within these journeys can yield substantial results. Many companies contend with numerous journeys that collectively shape the customer experience, and Journey AI efficiently organizes them. By embedding journeys into the core of operations, businesses can maintain a consistent approach. In a landscape where everything seems critical, clarity becomes essential. TheyDo is instrumental in identifying key customer requirements, enabling teams to monitor their efforts and collaboratively enhance metrics such as NPS and CSAT. Integrate your entire organization using SSO, ensuring that every department can engage effectively with the customer journey framework. As you uncover previously hidden opportunities, we provide three straightforward plans to support your initiatives. This structured approach not only streamlines operations but also fosters a culture of shared understanding and collaboration across all levels of the organization.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Jira
Yes
Airtable
Yes
Confluence
Yes
Google Cloud BigQuery
No
Google Docs
Yes
Google Drive
Yes
Hotjar
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Integrations
Jira
Yes
Airtable
No
Confluence
No
Google Cloud BigQuery
Yes
Google Docs
No
Google Drive
No
Hotjar
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Pricing Details
€19 per month
Free Trial
Yes
Free Version
No
Pricing Details
$65 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Reveall
Founded
2021
Country
Netherlands
Website
www.reveall.co
Vendor Details
Company Name
TheyDo
Country
Netherlands
Website
www.theydo.com
Product Features
Customer Journey Mapping Tools
Action Management
Yes
Attribution Modeling
No
Behavioral Analytics
No
Collaboration
Yes
Customer Profiles
No
Data Import / Export
No
Predictive Analytics
No
Surveys & Feedback
Yes
Templates
Yes
Product Roadmap
Collaboration
Yes
Content Import / Export
No
Diagramming
No
Drag & Drop
Yes
Feature Management
No
Milestone Tracking
No
Prioritization
Yes
Requirements Management
No
Workflow Management
Yes
UX
Animation
No
For Mobile
No
For Websites
No
Heatmaps
No
Prototyping
No
Screen Activity Recording
No
Unmoderated Testing
Yes
Usability Testing
Yes
User Journeys
Yes
User Research
Yes
Product Features
Customer Journey Mapping Tools
Action Management
No
Attribution Modeling
No
Behavioral Analytics
No
Collaboration
No
Customer Profiles
No
Data Import / Export
No
Predictive Analytics
No
Surveys & Feedback
No
Templates
No