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Average Ratings 0 Ratings

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Description

Reveal is an innovative platform powered by artificial intelligence, designed to enhance qualitative research efficiency by automating the processes of transcription, translation, and data synthesis for user and market research. It caters to Individual Depth Interviews (IDIs) and focus group discussions, featuring automated transcription capabilities that support multiple languages, including German, French, and Spanish. The platform prioritizes data security by detecting and removing Personally Identifiable Information (PII) and Protected Health Information (PHI). Researchers can conveniently upload audio or video content, outline their research questions and hypotheses, and obtain synthesized insights in mere seconds. Reveal incorporates several analytical frameworks, such as Grounded Theory and Thematic Analysis, enabling focused synthesis of the findings. Its user-friendly interface offers tools for visualizing prominent themes and subtopics, along with a quotes finder that quickly surfaces relevant verbatim quotes. Moreover, the platform continually evolves to meet the changing needs of researchers, ensuring that they have the most effective tools at their disposal.

Description

Unite, comprehend, and prioritize customer feedback on a comprehensive and collaborative platform. Gain valuable insights through AI-enhanced thematic and sentiment analysis. Maximize the potential of your customer feedback using advanced theme and sentiment evaluations that uncover insights critical to enhancing your business metrics. Seamlessly integrate feedback from various sources such as online reviews, chats, and surveys with one-click functionalities. Thematic simplifies the use of feedback by automatically redacting data, ensuring that teams can work with information safely and in compliance with regulations. It categorizes feedback into themes and sentiments as they arise and quantifies recurring themes for deeper understanding. Utilize search functionalities to explore similar themes and gather additional insights. Effortlessly adjust themes using options like edit, ignore, and merge. Identify major concerns with robust analytical tools, and apply filtering mechanisms to segment and refine your findings based on structured data. Establish alerts for emerging issues and quickly navigate to pinpoint the exact root causes, allowing for proactive management and resolution of customer concerns. This comprehensive approach fosters a deeper connection with customers and informs strategic decisions effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Medallia No 
SurveyMonkey No 
Zendesk No 

Integrations

Medallia Yes 
SurveyMonkey Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Synthefai

Country

United States

Website

doreveal.com

Vendor Details

Company Name

Thematic

Founded

2015

Country

New Zealand

Website

www.getthematic.com

Product Features

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation No 
Dashboard No 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis No 

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