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features
design
support

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Description

High-quality returns are offered by the fastest-growing merchants. Returnista is a returns management platform that will help you maximize your returns process. E-commerce is changing. Companies that win ensure a positive customer experience at all touch points of the customer journey. Companies that don't do this are behind. Real-time information about all your returns across Europe. You can see where a return is located at any given moment. Customers will appreciate the ability to communicate with them in real-time. This will reduce customer queries. You can reduce the number returns from your web shop by encouraging exchanges during the return process. This will result in higher turnover and more loyal customers. You can get insight into the customer's return behavior by collecting data. This data, down to the SKU level, can help you optimize your offering.

Description

Sorted is a data-driven, agile delivery platform that powers checkouts, carrier management, and post-purchase tracking all around the globe. Sorted partners with some of the most prominent global carriers and customer-obsessed brands to make the delivery experience a joy for everyone who touches it.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
Bird Yes 
Buckaroo Yes 
Gorgias Yes 
Kleene No 
Lightspeed eCommerce Yes 
Magento Yes 
Mollie Yes 
Shopify Yes 
UPS Ready Yes 

Integrations

Axis LMS Yes 
Bird No 
Buckaroo No 
Gorgias No 
Kleene Yes 
Lightspeed eCommerce No 
Magento No 
Mollie No 
Shopify No 
UPS Ready No 

Pricing Details

$99
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Returnista

Founded

2017

Country

The Netherlands

Website

en.returnista.nl/

Vendor Details

Company Name

Sorted

Country

United Kingdom

Website

sorted.com/

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Product Features

Courier

Barcode Support No 
Billing & Invoicing No 
Compensation Management No 
Customer Database No 
Dispatch Management Yes 
Job Assignment Management No 
Label Printing Yes 
Order Entry No 
Routing No 
Scheduling Yes 

Delivery Management

Customer Portal Yes 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services Yes 
For Freight No 
For Restaurants No 
Order Tracking Yes 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Alternatives

Alternatives

Return Magic Reviews

Return Magic

Shopify