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Description

High-quality returns are offered by the fastest-growing merchants. Returnista is a returns management platform that will help you maximize your returns process. E-commerce is changing. Companies that win ensure a positive customer experience at all touch points of the customer journey. Companies that don't do this are behind. Real-time information about all your returns across Europe. You can see where a return is located at any given moment. Customers will appreciate the ability to communicate with them in real-time. This will reduce customer queries. You can reduce the number returns from your web shop by encouraging exchanges during the return process. This will result in higher turnover and more loyal customers. You can get insight into the customer's return behavior by collecting data. This data, down to the SKU level, can help you optimize your offering.

Description

ReverseLogix is the only purpose-built, end-to-end returns management system (RMS), that can be configured and adapted to serve hybrid environments, as well as B2B and B2C. We do more than solve the logistics puzzle of returns. We optimize it. We provide a better customer experience and build loyalty. You can increase your profits, improve your processes, make efficiencies, and remain competitive. Manage customer registrations, coordinate return requests, and perform both in warranty and out-of warranty repairs. ReverseLogix is a Returns Management System (RMS), software solution that businesses trust to improve, connect and optimize their entire returns ecosystem. Learn how to make the entire return lifecycle seamless, enjoyable and efficient. Customer satisfaction and brand loyalty are increased while fraud and contra-revenue negotiations are reduced. Streamline your stock rotation and fulfillment operations to reduce logistics costs.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Magento Yes 
Shopify Yes 
Bird Yes 
Blue Yonder Warehouse Management System No 
Buckaroo Yes 
FedEx Ship Manager No 
Gorgias Yes 
Lightspeed eCommerce Yes 
Manhattan SCALE No 
Mollie Yes 
NetSuite No 
Oracle Cloud Infrastructure No 
Pandium No 
SAP Commerce Cloud No 
Salesforce No 
UPS Ready Yes 
WooCommerce No 

Integrations

Magento Yes 
Shopify Yes 
Bird No 
Blue Yonder Warehouse Management System Yes 
Buckaroo No 
FedEx Ship Manager Yes 
Gorgias No 
Lightspeed eCommerce No 
Manhattan SCALE Yes 
Mollie No 
NetSuite Yes 
Oracle Cloud Infrastructure Yes 
Pandium Yes 
SAP Commerce Cloud Yes 
Salesforce Yes 
UPS Ready No 
WooCommerce Yes 

Pricing Details

$99
Free Trial No 
Free Version No 

Pricing Details

Contact Us for More Details
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Returnista

Founded

2017

Country

The Netherlands

Website

en.returnista.nl/

Vendor Details

Company Name

ReverseLogix

Founded

2014

Country

United States

Website

www.reverselogix.com

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring Yes 
Feedback Collection No 
Survey Management No 

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Alternatives

Alternatives

Return Magic Reviews

Return Magic

Shopify