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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

As technology continues to advance alongside innovative marketing strategies, companies are now able to penetrate markets that were once deemed inaccessible. This surge in global commerce presents significant opportunities to enhance and optimize processes to accommodate growth in this evolving landscape. Our approach emphasizes the enhancement of Reverse Commerce Management (RCM), which focuses on the often-overlooked aspects of the supply chain related to returns. Returngoods, developed on standardized Internet software, offers a comprehensive and user-friendly solution designed to tackle the complexities associated with the return process. By facilitating better communication and interaction among customers, suppliers, manufacturers, distributors, and outsourced logistics providers, Returngoods significantly enhances the overall management of RCM, ultimately leading to improved efficiency and customer satisfaction. Additionally, this streamlined approach not only aids in managing returns but also contributes to the sustainable practices of businesses by reducing waste and improving resource utilization.

Description

Circuly is a specialized B2B SaaS platform designed for organizations aiming to transform physical products into subscription, leasing, rental, or product-as-a-service models, by integrating all operational elements into a single system to streamline the launch, management, and scaling of subscription services. This comprehensive solution encompasses subscription lifecycle management, automated recurring billing and invoicing, customer and order management, payment collection and reminders, asset tracking, and workflows for returns and repairs, while providing valuable insights into product lifecycles through a centralized hub that seamlessly connects with existing storefronts and payment systems via APIs. With features such as adaptable plan configurations, automated invoices and reminder systems, integrated tracking of products by serial numbers, personalized transactional communications, and built-in capabilities for handling buyouts and taxes, Circuly empowers teams to minimize manual tasks, enhance cash flow management, and consolidate data across sales, logistics, and finance departments. By offering these tools, Circuly not only simplifies operational processes but also enables businesses to gain a competitive edge in the evolving subscription economy.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adyen No 
Braintree No 
Magento No 
Mollie No 
PayPal No 
Saleor No 
Shopify No 
Shopware No 
Stripe No 
WooCommerce No 

Integrations

Adyen Yes 
Braintree Yes 
Magento Yes 
Mollie Yes 
PayPal Yes 
Saleor Yes 
Shopify Yes 
Shopware Yes 
Stripe Yes 
WooCommerce Yes 

Pricing Details

$29.99 per user per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Returngoods

Founded

2004

Country

United States

Website

www.returngoods.com

Vendor Details

Company Name

circuly

Founded

2019

Country

Germany

Website

www.circuly.io

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

Recurring Billing

Customer Portal Yes 
Deferred Billing No 
Discount Management No 
Dunning Management Yes 
Invoice History No 
Multi-Currency No 
Multi-Period Recurring Billing No 
Payment Processing No 
Recurring Donations No 
Subscription Billing Yes 

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience Yes 
Custom Return Policy No 
Inventory Management Yes 
One-Click Returns Processing No 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection No 

Subscription Management

Cancellation Management Yes 
Discount / Coupon Management Yes 
Dunning Management Yes 
Enrollment Management Yes 
Product Catalog No 
Recurring Billing Yes 
Revenue Recognition No 
Revenue Recovery Tools No 
Self Service Portal No 
Subscription Plan Management Yes 
Tax Management Yes 
Trial Management Yes 
Usage Tracking/Analytics Yes 

Alternatives

Alternatives