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Average Ratings 0 Ratings

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ease
features
design
support

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Description

As technology continues to advance alongside innovative marketing strategies, companies are now able to penetrate markets that were once deemed inaccessible. This surge in global commerce presents significant opportunities to enhance and optimize processes to accommodate growth in this evolving landscape. Our approach emphasizes the enhancement of Reverse Commerce Management (RCM), which focuses on the often-overlooked aspects of the supply chain related to returns. Returngoods, developed on standardized Internet software, offers a comprehensive and user-friendly solution designed to tackle the complexities associated with the return process. By facilitating better communication and interaction among customers, suppliers, manufacturers, distributors, and outsourced logistics providers, Returngoods significantly enhances the overall management of RCM, ultimately leading to improved efficiency and customer satisfaction. Additionally, this streamlined approach not only aids in managing returns but also contributes to the sustainable practices of businesses by reducing waste and improving resource utilization.

Description

All-in-one shipping platform designed for e-commerce. We help +15,000 ecommerce businesses save time and effort on the most frustrating part of their business: shipping. Get connected to your favorite carriers and ship internationally. Get flexible. Offer shipping options from the best carriers around the world to sell more. You can ship faster. Create a custom workflow that allows you to pick, pack and print shipping labels quickly. Your brand. Your customers will be delighted by fully branded tracking pages and emails. Take control of returns. You can manage the customer experience by having complete control over the return process. We work with the big boys. Your business is unique. We have built relationships and integrations with the top e-commerce platforms around the world and shipping carriers so that you can create the perfect combination for you store. You're in good company. Sendcloud is used by e-commerce businesses of all sizes to automate their shipping processes to scale and go global.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Alumio No 
Attlaz No 
Base.com No 
Bonx No 
Latenode No 
Lightspeed Retail No 
Magento No 
MasterDistiller No 
Odoo No 
OnBuy No 
Picqer No 
PrestaShop No 
Shopify No 
Stackreaction No 
StockAgile No 
SuiteMaster No 
VNDLY No 
WooCommerce No 
Workers by Delos No 
ikas No 

Integrations

Alumio Yes 
Attlaz Yes 
Base.com Yes 
Bonx Yes 
Latenode Yes 
Lightspeed Retail Yes 
Magento Yes 
MasterDistiller Yes 
Odoo Yes 
OnBuy Yes 
Picqer Yes 
PrestaShop Yes 
Shopify Yes 
Stackreaction Yes 
StockAgile Yes 
SuiteMaster Yes 
VNDLY Yes 
WooCommerce Yes 
Workers by Delos Yes 
ikas Yes 

Pricing Details

$29.99 per user per month
Free Trial No 
Free Version No 

Pricing Details

€45 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Returngoods

Founded

2004

Country

United States

Website

www.returngoods.com

Vendor Details

Company Name

Sendcloud

Founded

2012

Country

Netherlands

Website

www.sendcloud.com

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

Courier

Barcode Support No 
Billing & Invoicing No 
Compensation Management Yes 
Customer Database No 
Dispatch Management No 
Job Assignment Management No 
Label Printing Yes 
Order Entry No 
Routing No 
Scheduling No 

Logistics

3PL No 
Barcoding / RFID No 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Scheduling No 
Shipping Management Yes 
Transportation Management No 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping Yes 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management Yes 

Alternatives

Alternatives