Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ReturnZap empowers Shopify merchants with sophisticated return and exchange capabilities, making it an essential tool for hundreds of sellers aiming to enhance their returns process. With its sleek and customizable returns portal, ReturnZap allows for adaptable return policies and automated workflows, making it incredibly user-friendly for Shopify retailers.
Merchants appreciate ReturnZap not only for its straightforward setup but also for its ability to help them save time, minimize refunds, and ultimately improve their profitability. The platform supports various forms of store credit, including integrated Shopify account credit, and facilitates exchanges for any product, regardless of price.
Recognized with the prestigious "Built for Shopify" status, ReturnZap boasts deep integrations with the Shopify ecosystem, further solidifying its reputation as a leading solution for e-commerce returns management. Additionally, its commitment to enhancing the customer experience sets it apart in a competitive marketplace.
Description
As technology continues to advance alongside innovative marketing strategies, companies are now able to penetrate markets that were once deemed inaccessible. This surge in global commerce presents significant opportunities to enhance and optimize processes to accommodate growth in this evolving landscape. Our approach emphasizes the enhancement of Reverse Commerce Management (RCM), which focuses on the often-overlooked aspects of the supply chain related to returns. Returngoods, developed on standardized Internet software, offers a comprehensive and user-friendly solution designed to tackle the complexities associated with the return process. By facilitating better communication and interaction among customers, suppliers, manufacturers, distributors, and outsourced logistics providers, Returngoods significantly enhances the overall management of RCM, ultimately leading to improved efficiency and customer satisfaction. Additionally, this streamlined approach not only aids in managing returns but also contributes to the sustainable practices of businesses by reducing waste and improving resource utilization.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Shopify
Pricing Details
$29.95/month
Free Trial
Free Version
Pricing Details
$29.99 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ReturnZap
Founded
2016
Country
United States
Website
www.returnzap.com
Vendor Details
Company Name
Returngoods
Founded
2004
Country
United States
Website
www.returngoods.com
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection