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Average Ratings 0 Ratings
Description
ReturnGO is an innovative exchange-first returns platform designed to enhance customer lifetime value (LTV) while minimizing waste, all while delivering a smooth post-purchase experience. With the ability to create a customized self-service return portal that reflects your brand, customers can easily initiate returns and exchanges at their convenience. Tailor your return policies, notifications, and portal features to align with your specific needs, ensuring a cohesive and frictionless post-purchase journey. By utilizing actionable insights, you can streamline your return workflows, foster increased exchanges, and cut down on logistics expenses. The essence of success lies in effectively managing your returns and exchanges, as optimizing these processes is crucial for customer retention and maximizing revenue while promoting sustainability. ReturnGO stands out as a flexible, intelligent, and AI-powered solution that helps minimize refunds and drastically lower waste and logistics costs. Customers benefit from instant store credit, allowing them to "shop now" rather than await a refund, enhancing their shopping experience. Additionally, seamlessly integrate with global shipping carrier services to simplify the return shipping process, ensuring convenience for both your business and your customers. With ReturnGO, you can transform your return management into a strategic advantage, driving both customer satisfaction and business growth.
Description
parcelLab is a truly global enterprise software provider. It allows brands to increase revenue, reduce operational costs and complexity, and optimize the customer experience.
Our award-winning platform for post-purchase enables brands to transform operational touchpoints from mundane into the most differentiated, personalized experience. This creates unique moments of pure delight for their customers.
We are trusted by over 800 brands, including IKEA and Chico's. We track shipping data from 350 carriers and actively manage the after-purchase experience in 175 countries.
Find out more about parcelLab.com
API Access
Has API
API Access
Has API
Integrations
Zendesk
Cargo
Delhivery
Deliverr
EasyPost
FedEx Ship Manager
Gorgias
NetSuite
Paack
Peoplevox
Integrations
Zendesk
Cargo
Delhivery
Deliverr
EasyPost
FedEx Ship Manager
Gorgias
NetSuite
Paack
Peoplevox
Pricing Details
$82 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ReturnGO
Country
Israel
Website
returngo.ai/
Vendor Details
Company Name
parcelLab
Founded
2015
Country
United States
Website
parcellab.com
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management