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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

Description

Effectively monitor and assess customer inquiries and user feedback with Traggr. This platform provides your team with a centralized way to track and evaluate all types of customer interactions and insights, ensuring that the priorities for your business and products are always transparent and well-defined. Streamline your feedback flow and enable thorough analysis. Welcome to an easy-to-use tool designed for gathering and assessing customer inquiries and feedback throughout your organization. Consolidate inquiries in one place. Gather customer feedback, feature requests, and bug reports from various channels in a unified manner using Traggr. Evaluate feedback to discern priorities by identifying common and significant requests, regardless of the channels through which they came. Every team member has the ability to access the system and can either submit new requests or cast votes based on customer discussions, fostering collaboration across departments. As a result, you build a comprehensive database that you can refer to at any time. This ensures that your team remains aligned and informed about customer needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage Yes 
Artichoke Yes 
Chargebee Yes 
ClickTime Yes 
ConnectWise PSA Yes 
Freshdesk Yes 
Groove Yes 
HubSpot Customer Platform Yes 
Mailjet Yes 
Microsoft 365 Yes 
PayPal Yes 
Prodsight Yes 
RingCentral RingCX Yes 
Sugar Sell Yes 
TalentLMS Yes 
Totango Yes 
WordPress Yes 
Zoho Mail Yes 
eSputnik Yes 

Integrations

Adobe Marketo Engage No 
Artichoke No 
Chargebee No 
ClickTime No 
ConnectWise PSA No 
Freshdesk No 
Groove No 
HubSpot Customer Platform No 
Mailjet No 
Microsoft 365 No 
PayPal No 
Prodsight No 
RingCentral RingCX No 
Sugar Sell No 
TalentLMS No 
Totango No 
WordPress No 
Zoho Mail No 
eSputnik No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Pricing Details

$3.50 per user, per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Retently

Founded

2015

Country

United States

Website

www.retently.com

Vendor Details

Company Name

product kitchen

Founded

2019

Country

Germany

Website

www.traggr.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

NPS

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management No 

Alternatives

Fivestars Reviews

Fivestars

Fivestars Loyalty

Alternatives

SurveyOL Reviews

SurveyOL

SurveyOL.com