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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

Description

Design stunning surveys that can triple your response rates and monitor answers in real-time for immediate insights through automatically generated charts. Organizations that regularly engage in customer surveys tend to experience higher earnings, reduced marketing expenses, and outperform their rivals in the market. With doopoll, you can achieve 3-4 times more feedback from your audience, while also facilitating an easy platform for your team to share their thoughts. By default, doopoll ensures anonymity, allowing you to accurately gauge the true sentiment within your organization. Tired of boring webinars? You'll provide a refreshing experience with engaging real-time voting options that are both easy and enjoyable for participants. Utilize our expertly crafted survey templates tailored for customers, employees, and webinar attendees alike. Work collaboratively with your colleagues to create, oversee, and evaluate your survey in real-time, while also generating QR codes for seamless access at events—just point a phone camera to join the survey effortlessly. This streamlined approach not only enhances participation but also enriches the overall feedback process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Stackreaction Yes 
5X Yes 
Aha! Yes 
BigCommerce Yes 
Breezy HR Yes 
Drift Yes 
Ecwid Yes 
Epos Now Yes 
GetResponse Yes 
Kajabi Yes 
Kissflow Yes 
Lyftrondata Yes 
Mailchimp Transactional Email (Mandrill) Yes 
Microsoft Excel Yes 
Outgrow Yes 
Pipedrive Yes 
Twilio Yes 
Zapier Yes 

Integrations

Stackreaction Yes 
5X No 
Aha! No 
BigCommerce No 
Breezy HR No 
Drift No 
Ecwid No 
Epos Now No 
GetResponse No 
Kajabi No 
Kissflow No 
Lyftrondata No 
Mailchimp Transactional Email (Mandrill) No 
Microsoft Excel No 
Outgrow No 
Pipedrive No 
Twilio No 
Zapier No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Retently

Founded

2015

Country

United States

Website

www.retently.com

Vendor Details

Company Name

doopoll

Founded

2015

Country

United Kingdom

Website

www.doopoll.co

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

NPS

Product Features

NPS

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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