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features
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support

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Description

RetentionLens is designed to assist subscription-based businesses in reclaiming involuntary churn, which refers to the revenue that can be lost due to failed or declined payments. Upon the failure of a recurring charge, RetentionLens springs into action to recover that revenue: it implements intelligent payment retries scheduled for optimal success, sends automated dunning emails encouraging customers to update their payment information, and offers an intuitive hosted update process that simplifies payment corrections. Additionally, a recovery dashboard provides insights into saved revenue, highlights at-risk charges, and identifies areas where churn is occurring. The service integrates seamlessly with your payment infrastructure, such as Stripe, ensuring that the setup process is efficient, taking only minutes rather than weeks. It's important to note that the majority of subscription cancellations are not a result of customers intentionally leaving; rather, they stem from expired cards and soft declines, making recovery efforts the quickest and most cost-effective approach to increasing net revenue. Developed in Europe with a strong emphasis on data protection, RetentionLens is particularly well-suited for SaaS, subscription, and membership organizations looking to mitigate revenue loss without needing to expand their workforce. Furthermore, its user-friendly interface ensures that businesses can easily navigate and utilize its features for maximum benefit.

Description

You can increase recurring revenue and keep your subscribers happy. MarketONE is a subscription platform that provides subscription intelligence to customers for retention, growth, and acquisition. Vindicia Retain is powered by subscription intelligence and turns failed transactions into customer relations. We have a deep understanding of subscription billing and how it works to keep customers happy throughout the entire subscription lifecycle. Retention is the new growth for businesses that offer subscription-based services. Is your team giving their all to retention? These proven strategies will help you overcome the top contributors to involuntary and active cancellations. Subscription-based businesses are booming. As consumers make fundamental changes in the way they buy goods and services, subscription services are booming for entertainment, home goods and connected fitness.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Avalara No 
Cybersource No 
Naviga No 
Salesforce No 
Stripe Yes 

Integrations

Avalara Yes 
Cybersource Yes 
Naviga Yes 
Salesforce Yes 
Stripe No 

Pricing Details

$59/month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Monrad Ruzt Technology

Founded

2025

Country

Switzerland

Website

ruzt.ai

Vendor Details

Company Name

Vindicia

Founded

2003

Country

United States

Website

vindicia.com

Product Features

Publishing and Subscriptions

Advertising Management No 
Books No 
Campaign Management Yes 
Catalogs Yes 
Circulation Management No 
Content Management No 
Layout & Design No 
Magazines No 
Newsletters No 
Newspapers No 

Recurring Billing

Customer Portal Yes 
Deferred Billing Yes 
Discount Management Yes 
Dunning Management Yes 
Invoice History Yes 
Multi-Currency Yes 
Multi-Period Recurring Billing Yes 
Payment Processing No 
Recurring Donations Yes 
Subscription Billing Yes 

Subscription Management

Cancellation Management Yes 
Discount / Coupon Management Yes 
Dunning Management Yes 
Enrollment Management Yes 
Product Catalog Yes 
Recurring Billing Yes 
Revenue Recognition No 
Revenue Recovery Tools Yes 
Self Service Portal Yes 
Subscription Plan Management Yes 
Tax Management Yes 
Trial Management Yes 
Usage Tracking/Analytics Yes 

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