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Description

Resy caters to a wide range of dining experiences, from beloved neighborhood spots to renowned restaurants recognized by James Beard and Michelin awards. Information such as guest profiles, special occasions, dietary needs, and more can be effortlessly shared across all venues by any user, on any device, ensuring that no questions need to be asked. Unlike other services, Resy does not impose charges per reservation, allowing you to thrive without penalties for your success. Additionally, throughout 2020, we are offering complete fee relief to both new and existing partners. When you combine our cutting-edge table management system with an insightful data and analytics portal, you can achieve unprecedented levels of reservations and revenue. Today, dining discovery extends beyond a single platform; food enthusiasts frequently utilize various channels to explore and engage with their favorite eateries, particularly through their smartphones. To enhance this experience, we have collaborated with major platforms like Instagram, Google, and Facebook, enabling a smooth integration of Resy restaurant bookings directly within their services, ultimately simplifying the reservation process. This comprehensive approach aims to ensure that every dining experience is as seamless and enjoyable as possible.

Description

Yelp Guest Manager is an all-encompassing platform aimed at simplifying the operations of restaurants and hospitality venues, significantly improving the guest journey from the moment of booking to the time they are seated. By integrating sophisticated waitlist management, online reservations, and effective communication tools, it enables establishments to adeptly oversee guest traffic and shorten wait times. With functionalities such as instant updates on table availability, customizable booking options, and automated notifications, it facilitates optimal seating arrangements while reducing occurrences of no-shows. Furthermore, Yelp Guest Manager connects with Yelp’s extensive user community, allowing businesses to draw in more patrons through effortless online booking. Beyond enhancing operational productivity, it also provides valuable insights into customer preferences and feedback, equipping businesses to offer outstanding service and foster enduring relationships with their clientele. Ultimately, this platform serves as a vital resource for businesses looking to thrive in a competitive market, ensuring they can meet and exceed guest expectations consistently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Instagram Yes 
Actionbase Yes 
Atlas Direct Tips Yes 
Doshii Yes 
Formitable Yes 
Google No 
Google Business Profile Yes 
Google Maps No 
Hostie Yes 
Minitable Yes 
Mosaic by MethodWorx Yes 
Painapo Yes 
Peppr Yes 
Sitejet No 
Sorrel AI Yes 
Yelp No 
me&u Yes 
resmio Yes 

Integrations

Facebook Yes 
Instagram Yes 
Actionbase No 
Atlas Direct Tips No 
Doshii No 
Formitable No 
Google Yes 
Google Business Profile No 
Google Maps Yes 
Hostie No 
Minitable No 
Mosaic by MethodWorx No 
Painapo No 
Peppr No 
Sitejet Yes 
Sorrel AI No 
Yelp Yes 
me&u No 
resmio No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$129 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Resy Network

Founded

2014

Country

United States

Website

www.resyos.com

Vendor Details

Company Name

Yelp

Founded

2004

Country

United States

Website

restaurants.yelp.com/products/yelp-guest-manager/

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing Yes 
Inventory Management Yes 
Kitchen Management No 
Menu Management Yes 
Payroll Management Yes 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

Restaurant Reservations

Capacity Monitoring Yes 
Custom Reservation Inventory Yes 
Deposits / Prepayment Processing Yes 
Email Marketing Yes 
Facebook Reservations No 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking Yes 
Online / Website Reservations Yes 
Reminders No 
Reporting / Analytics Yes 
Seat / Table Optimization Yes 
Text/SMS Communications No 
Waitlist Management Yes 

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking Yes 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management Yes 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

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