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Description
Your brand, your unique approach. When guests book online and receive messages, they only see your brand identity, reinforcing the recognition that they are interacting directly with you. Consistent branding is essential for guests to feel confident about who they are communicating with. This clarity can lead to an increase in bookings. Introducing a robust booking widget that works seamlessly across all devices, designed to minimize complications and enhance reservations. It can be integrated into your website and social media platforms to maximize its effectiveness. Save valuable time with RestDos, which takes care of automating your guest email and SMS communications. This allows you to focus on delivering an exceptional guest experience without the hassle of constant involvement. Additionally, you can return your attention to what truly matters: making your guests feel welcomed and valued. With automated SMS and email services, you can streamline your communication to decrease no-shows and boost rebookings through automated confirmations, reminders, rebooking requests, no-show follow-ups, and review solicitations. This powerful booking widget is designed to operate across various devices, effectively reducing issues and increasing reservation rates. It can be placed on your website and social media to serve your needs best while ensuring your guests always feel connected to your brand.
Description
TRACK’s Hotel CRM is a comprehensive enterprise solution that consolidates all guest data into a single, accessible location, enhancing direct bookings and guest retention through timely engagement throughout their journey. Traditionally, hoteliers have struggled with a fragmented array of systems, making effective communication and marketing a challenge. The TRACK Hotel CRM allows hoteliers and marketing teams to merge various software into a unified platform that features Omni-Channel marketing and guest communication tools, ensuring that all data is connected seamlessly under one subscription and API. This system enables the customization and personalization of pre-stay messages to elevate the guest experience significantly. Furthermore, it automates the process of sending confirmation emails and text messages immediately after a reservation is confirmed, streamlining operations and enhancing guest satisfaction. With TRACK's Hotel CRM, the future of guest engagement is not just simplified—it’s also more effective and tailored to individual needs.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$49 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
RestDos
Founded
2019
Country
Ireland
Website
www.restdos.com
Vendor Details
Company Name
TRACK Hospitality Software
Founded
2009
Country
United States
Website
www.trackhs.com
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
No
Task Management
No
Territory Management
No
