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Average Ratings 0 Ratings

Total
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features
design
support

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Write a Review

Description

ResponseScribe is a comprehensive service that specializes in crafting tailored responses to customer reviews, ensuring they align with your brand's voice and are delivered within a few hours. You can swiftly connect your review platforms and personalize your profile to initiate the process. Our team will securely link to the review sites you choose and will require essential details from you to guarantee that each response is unique and representative of your brand. After setting up your account, our experts will promptly start writing individualized replies to your customer feedback, ensuring they arrive within hours. You can monitor the delivery of these custom responses and stay engaged through real-time alerts that allow you to edit or approve any replies directly from your mobile device or email. With text and email notifications, you can choose your level of involvement in the response process. Additionally, our service automatically analyzes customer feedback and identifies trends across all reviews, enabling you to devise strategies for enhancing overall customer satisfaction. By utilizing ResponseScribe, you not only improve communication with your customers but also gain valuable insights into their preferences and concerns.

Description

Review management software that allows you to monitor online reviews from more than 50 review sites, analyze feedback with the most advanced semantic analysis and gain valuable customer insights. The re:Score algorithm allows you to easily track your online popularity. You can respond directly to reviews using the app or the unique Response Assistant. We provide personalized, professional, and tailored responses that you can publish in the language of your review with just one click.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Google Yes 
Yelp Yes 

Integrations

Facebook Yes 
Google No 
Yelp No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version No 

Pricing Details

$39.00/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Shout About Us

Founded

2012

Country

United States

Website

www.responsescribe.com

Vendor Details

Company Name

respondelligent

Founded

2017

Country

Switzerland

Website

respondelligent.com/en/

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation No 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Alternatives

Rize Reviews

Rize

Rize Reviews

Alternatives

Rize Reviews

Rize

Rize Reviews