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Description
ResortSuite PMS is designed to fulfill all your requirements for a property management system while offering seamless integration with any blend of ResortSuite modules or existing hospitality technologies. This powerful system enables you to gain insights into your guests, ultimately allowing for the delivery of outstanding guest experiences. Guests can enhance their stay by booking a variety of services at any time and from any location. Additionally, operations are made more efficient through the use of tablet applications and web-based management tools. Our flexible, module-based solutions can either work alongside your current vendors or manage your entire operation independently. You can easily access a guest's full history across multiple locations, including past visits, purchases, and personalized notes, ensuring that exceptional service is consistently delivered. Furthermore, automated pre-arrival and on-property confirmation letters, along with tailored guest itineraries that encompass room bookings, dining, spa appointments, and activities, can be generated to enhance the overall guest experience. These features collectively contribute to a more streamlined and personalized hospitality offering.
Description
An exceptionally versatile and comprehensive property management solution tailored for the hospitality sector, SMS|Host has over 35 years of innovative experience backing its design. This all-encompassing suite is the sole tool your establishment requires to optimize operations and boost productivity. Whether you manage a chic boutique hotel or a comprehensive resort, our property management software is poised to elevate your business to new heights. As a leader in the industry, SMS|Host offers a guest-focused, mobile-compatible, all-in-one platform that meets various needs. Featuring integrated Owner Fulfillment, an Online Owner’s Portal, and Golf & Membership Management, even the most intricate properties can function seamlessly. Enhance communication among housekeeping staff and swiftly adapt a range of housekeeping services to fit your requirements. This solution is particularly beneficial for guests with unique needs or for timeshare and condominium properties facing specific contractual commitments to owners, ensuring a tailored approach to property management. Ultimately, SMS|Host stands out as the definitive choice for any hospitality establishment seeking to improve guest experiences and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
OpenKey
Yes
Akia
Yes
Breezeway
No
Canary Digital Tipping
Yes
Cendyn CMS
Yes
Cendyn Guestrev
Yes
Cendyn Loyalty
Yes
Cendyn Revintel
Yes
IDeaS G3 RMS
No
Innspire
No
Integrations
OpenKey
Yes
Akia
No
Breezeway
Yes
Canary Digital Tipping
No
Cendyn CMS
No
Cendyn Guestrev
No
Cendyn Loyalty
No
Cendyn Revintel
No
IDeaS G3 RMS
Yes
Innspire
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ResortSuite
Founded
1999
Country
Canada
Website
www.resortsuite.com/applications/pms/
Vendor Details
Company Name
Springer-Miller Systems
Country
United States
Website
www.springermiller.com/sms-host-resort-property-management/
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
