Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Easily facilitate third-party bookings for your guests with ResortSuite CONCIERGE, which empowers properties to oversee external reservations and associated partner details, enhancing the personalization of the five-star experience. This platform showcases the services offered by third-party providers, complete with details on pricing, rates, availability, and pertinent alerts for guests. Additionally, it provides access to a comprehensive history of a guest's external reservations, ensuring that exceptional service is consistently delivered and fostering guest loyalty. Moreover, it allows for the recording of interactions and preferences, guaranteeing that your team has timely and relevant information readily available. Thanks to its fully integrated approach, this multi-vendor solution is ideally suited for concierge operations adhering to a corporate standard for their Property Management System (PMS) and Point of Sale (POS). This integration not only streamlines operations but also elevates the overall guest experience.
Description
Introducing a cutting-edge, all-encompassing cloud-based hospitality solution, iLumio enhances the way hotels interact with their guests throughout their entire journey. From the initial room reservation to selecting entertainment options during their visit, utilizing mobile check-in and digital locks, and finally, the checkout process, it streamlines every interaction. The iLumio Mobile Concierge stands out as the premier digital guest service platform available on mobile devices, facilitating guest relationship management at each phase of their stay, including booking, check-in, preference customization, and post-checkout assistance. Furthermore, iLumio Valet serves as an innovative multimedia digital entertainment and service system, regarded as the leading product in the realm of digital guest services accessible through hotel televisions. Additionally, it is enhanced by a specialized tablet application available in each guest's room, promoting seamless room automation and efficient communication between guests and hotel staff. This comprehensive approach not only elevates guest experiences but also optimizes operational efficiency for the hospitality industry.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Agilysys
Founded
2000
Country
Canada
Website
www.resortsuite.com/applications/concierge/
Vendor Details
Company Name
iLumio
Country
Poland
Website
ilumioapp.com