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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Easily facilitate third-party bookings for your guests with ResortSuite CONCIERGE, which empowers properties to oversee external reservations and associated partner details, enhancing the personalization of the five-star experience. This platform showcases the services offered by third-party providers, complete with details on pricing, rates, availability, and pertinent alerts for guests. Additionally, it provides access to a comprehensive history of a guest's external reservations, ensuring that exceptional service is consistently delivered and fostering guest loyalty. Moreover, it allows for the recording of interactions and preferences, guaranteeing that your team has timely and relevant information readily available. Thanks to its fully integrated approach, this multi-vendor solution is ideally suited for concierge operations adhering to a corporate standard for their Property Management System (PMS) and Point of Sale (POS). This integration not only streamlines operations but also elevates the overall guest experience.

Description

RezExpert, crafted by the Digital Rez Group, is a sophisticated and fully customizable online property management system that facilitates the management of daily operations, guest bookings, and various property needs. This versatile and highly scalable platform is adept at handling both single resorts and networks of multiple resorts within a single web-based framework. With a selection of over a dozen modules, RezExpert offers a comprehensive solution designed to enhance the efficiency of reservation and property management tasks, boost guest satisfaction, and generate increased revenue for businesses of all sizes, spanning diverse sectors such as hotels, campgrounds, RV resorts, marinas, timeshares, cabins, ticketing, and multi-resort properties. Moreover, its adaptability allows businesses to tailor the system to their specific requirements, ensuring optimal performance and streamlined operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SiteMinder No 

Integrations

SiteMinder Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Agilysys

Founded

2000

Country

Canada

Website

www.resortsuite.com/applications/concierge/

Vendor Details

Company Name

Digital Rez International

Website

www.digitalrez.com

Product Features

Product Features

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

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