Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Your club members are entitled to a premium, tailored experience. When your club’s operations rely on isolated systems, it not only leads to fragmented member data and cumbersome manual tasks for staff, but it also hinders effective member engagement. ResortSuite CLUB is specifically crafted for managing memberships in private clubs as well as hotel and resort environments, offering the advantage of a unified member profile accessible across all operational areas. Whether it involves member account statements, lessons, tee times, or dining reservations, your front desk and reservations personnel can access comprehensive member information by integrating it with other ResortSuite modules or across various club locations. This fully integrated approach outperforms multi-vendor solutions, making it ideal for clubs that adhere to a corporate standard for their Property Management System (PMS) and Point of Sale (POS) systems. By streamlining the booking process for all your property has to offer, your members can enjoy the flexibility of scheduling their experiences at any time and from any place. Ultimately, this fosters deeper connections and satisfaction among your members.
Description
Easily facilitate third-party bookings for your guests with ResortSuite CONCIERGE, which empowers properties to oversee external reservations and associated partner details, enhancing the personalization of the five-star experience. This platform showcases the services offered by third-party providers, complete with details on pricing, rates, availability, and pertinent alerts for guests. Additionally, it provides access to a comprehensive history of a guest's external reservations, ensuring that exceptional service is consistently delivered and fostering guest loyalty. Moreover, it allows for the recording of interactions and preferences, guaranteeing that your team has timely and relevant information readily available. Thanks to its fully integrated approach, this multi-vendor solution is ideally suited for concierge operations adhering to a corporate standard for their Property Management System (PMS) and Point of Sale (POS). This integration not only streamlines operations but also elevates the overall guest experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Yellow Dog Inventory
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ResortSuite
Founded
1999
Country
Canada
Website
www.resortsuite.com/applications/club/
Vendor Details
Company Name
Agilysys
Founded
2000
Country
Canada
Website
www.resortsuite.com/applications/concierge/
Product Features
Club Management
Attendance Tracking
Yes
Billing & Invoicing
Yes
Check-In Manager
Yes
Contract Management
Yes
Employee Management
Yes
Event Management
Yes
Inventory Management
Yes
Marketing Management
Yes
Member Portal
Yes
Membership Management
Yes
Payment Processing
Yes
Point of Sale (POS)
Yes