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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ResortSuite SALES & CATERING effectively manages all components of your banquet operations, including sales task lists, quotes, contracts, event oversight, and billing. This platform is capable of coordinating everything from a one-day banquet or wedding to extended conferences or multi-venue conventions, ensuring a comprehensive overview of each guest's experience. It allows real-time access to hotel room availability and facilitates the creation of room blocks that are seamlessly connected to the master account. Whether you're organizing a small, intimate gathering or managing several large events spanning multiple days, you can do so from a single booking interface. Furthermore, you can enhance operational efficiency by adding specific instructions for an event or appending notes to existing contracts, invoices, or BEOs. Additionally, users gain complete visibility of resort amenities such as the spa, activities, and tee times, tailored for group bookings, making the planning process even smoother. This not only streamlines the planning experience but also enhances the overall satisfaction of your guests.

Description

Seaware provides top-tier resorts with impressive tools to enhance profitability, featuring extensive revenue optimization, the ability to create attractive packages, smooth integration with corporate websites, and specialized marketing program management. Their reservation system empowers hotels and resorts to increase operational efficiency and improve customer satisfaction while simultaneously lowering sales costs through effective sales, marketing, and revenue management strategies for their inventories. Additionally, it offers detailed management of dining options, conference rooms, workshops, and spa treatments, ensuring precise scheduling and capacity oversight. Transportation services are also available, covering air travel, transfers, and bus connections. Furthermore, the system allows for the management of additional support services and miscellaneous items while maintaining capacity control. Room allotments can be easily managed, and it accommodates both simple and intricate travel routes, whether for short excursions or extended trips. Seaware's packaging features include both optional and mandatory components, along with a flexible loyalty program that enables customers to earn and redeem rewards efficiently. This comprehensive approach ensures that resorts can cater to diverse customer needs while maximizing their operational potential.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cendyn CMS Yes 
Cendyn Guestrev Yes 
Cendyn Loyalty Yes 
Cendyn Revintel Yes 
Whistle Messaging Yes 

Integrations

Cendyn CMS No 
Cendyn Guestrev No 
Cendyn Loyalty No 
Cendyn Revintel No 
Whistle Messaging No 

Pricing Details

$20000 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ResortSuite

Founded

1999

Country

Canada

Website

www.resortsuite.com

Vendor Details

Company Name

Versonix

Website

www.versonix.com/seaware-for-hotels-and-resorts-2/

Product Features

Catering

Banquet Management Yes 
Billing & Invoicing Yes 
Booking Management Yes 
Calendar Management Yes 
Contract Management No 
Costing No 
Customer Database Yes 
Event Management Yes 
Facility Management No 
Inventory Management Yes 
Kitchen / Menu Management Yes 
Order Management No 
Quote Management Yes 
Recipe Management No 
Waitstaff Management Yes 

Product Features

Reservations

Activities Booking Yes 
Booking Notes No 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management No 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

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