Average Ratings 0 Ratings
Average Ratings 1,884 Ratings
Description
The customer experience management platform facilitates the scaling of customer-centric practices throughout your entire organization, enabling brands to actively listen, learn from, and delight their clientele. By empowering more than 10,000 frontline employees across prominent businesses, it enhances global customer interactions across four continents. Our extensive experience in the customer experience field has led to the successful implementation of feedback initiatives for various sectors, including marketing, customer experience, digital solutions, and group operations. Furthermore, we leverage our diverse expertise to assist partners in connecting data across departments, yielding new comprehensive insights that drive meaningful outcomes. The Resonate CX Platform offers a thorough customer experience management solution that is designed to handle both complexity and scale. Notably, its analytical features stand out for their ability to visualize customer information, encompassing both structured and unstructured data, such as ratings and comments, all within a singular integrated platform. This cohesive approach allows organizations to gain a more nuanced understanding of their customer interactions.
Description
SurveyLegend is the next generation of online surveys -- engaging, platform-independent, & beautiful. We empower individuals and companies to create beautiful, mobile-friendly surveys.
You can create stunning surveys, forms and polls, polls, voting and questionnaires, NPS customer satisfaction, customer experience surveys, employee satisfaction surveys... using your computer or tablet. You can also customize the look of your survey with eye-catching graphics that are informative.
Drag and drop is all you need to create questionnaires.
It's never been easier to listen to customers, measure employee satisfaction, manage client experience, and maintain student & employee engagement.
SurveyLegend is used by thousands of people all over the globe, including amazing companies like L'Oreal and Universal, Harvard, Greenpeace and Airbnb, as well as individuals and start-ups like CocaCola, Roche, Sony, Universal, Harvard, Greenpeace and Greenpeace.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Drive
No
KonnectzIT
No
Mailchimp
No
Microsoft 365
Yes
Salesforce
No
X (Twitter)
No
Integrations
Google Drive
Yes
KonnectzIT
Yes
Mailchimp
Yes
Microsoft 365
No
Salesforce
Yes
X (Twitter)
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$19.00 per user per month
We offer a forever free plan known as Starter. In other words; You don't need to pay to use our services :) You can register for free, today!
However, If you ever should need to use our paid plans, for your convenience, we offer both monthly and yearly paid plans.
Monthly Plans:
Pro, $19/month
Business, $39/month
Legendary, $89/month
With the monthly plans you can upgrade and downgrade the same month, this way only paying for one month. No need to commit to more than one month if you should decide one month is enough.
Yearly Plans (plus, save more than 25% with yearly):
Pro, $15/month billed annually at $170
Business, $25/month billed annually at $300
Legendary, $65/month billed annually at $780
However, If you ever should need to use our paid plans, for your convenience, we offer both monthly and yearly paid plans.
Monthly Plans:
Pro, $19/month
Business, $39/month
Legendary, $89/month
With the monthly plans you can upgrade and downgrade the same month, this way only paying for one month. No need to commit to more than one month if you should decide one month is enough.
Yearly Plans (plus, save more than 25% with yearly):
Pro, $15/month billed annually at $170
Business, $25/month billed annually at $300
Legendary, $65/month billed annually at $780
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Resonate
Country
Australia
Website
www.resonate.cx/
Vendor Details
Company Name
SurveyLegend
Founded
2010
Country
Sweden
Website
www.surveylegend.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Emotion Recognition
Facial Emotions
No
Facial Expression Analysis
No
Machine Learning
No
Photo Emotions
No
Speech Emotions
No
Video Emotions
No
Written Text Emotions
No
Experience Management
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
No
Online Form Builders
Artificial Intelligence
Yes
Assign Roles / Permissions
No
Collaboration Tools
Yes
Conversational Forms
No
Data Tables
Yes
Drag & Drop / No Code
Yes
Export to PDF
Yes
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
Yes
Offline Forms
No
Pre-made Templates
Yes
Quizzes / Questionnaires
No
Reporting / Data Visualization
Yes
Signup Forms
Yes
Surveys
Yes
Polling
Data Analysis Tools
Yes
Email Distribution
Yes
Feedback Collection
Yes
Live Results Tracking
Yes
Multiple Question Types
Yes
Online Polling
Yes
Phone Polling
Yes
Presentation Tools
Yes
Q & A
Yes
SMS Polling
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
Yes
Question Branching
Yes
Question Library
No
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes