Average Ratings 4 Ratings

Total
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support

Average Ratings 0 Ratings

Total
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Description

ANIXE’S Resfinity Hotel Platform is a high-performance hotel sourcing and booking solution, built to provide an easy to use tool for managing longtail accommodation product. With Resfinity tour operators are able to efficiently increase their revenues and profit margins, using third-party hotel product from an ever-growing portfolio of selected suppliers… all under one roof, and with only one integration effort. Resfinity Hotel is a third-party supplier aggregation and distribution company that specializes in hotel room type automated deduplication and mapping, accelerated search, response solutions, offline rate exports in different formats, offline rate and availability exports, accelerated search, and response solutions. Resfinity Air develops and maintains custom web interfaces and booking engines to support the airline industry. Resfinity Air empowers global airlines with extensive customization options and high service uptime. ANIXE is a tech company that focuses on providing advanced technological sales solutions to the travel, tourism, and other industries. We were created on the edge of technology and travel. We create SaaS products for the tourism industry. We help to grow digital commerce and travel.

Description

Providing an exceptional customer experience transcends merely understanding the timing of communication; it encompasses the manner in which we engage within a complex landscape of digital platforms, devices, and channels, ultimately fostering personalized connections and significant interactions. Regardless of the medium through which we interact, our dedicated customer experience team, along with state-of-the-art tools, is primed to guarantee that your customers receive the best experience possible while maintaining a consistent representation of your brand identity. Our ecosystem is fundamentally driven by data, with analytics serving as the cornerstone of every customer engagement. Consequently, our agile and context-aware platform enhances customer lifetime value effectively. By leveraging advanced machine learning and algorithmic strategies for personalization, we address various areas such as call center fraud, gaming, marketing, content intelligence, customer insights, digital concierge services, and broader engagement endeavors. Furthermore, we offer interactive drill-down dashboards, empowering clients to uncover valuable insights and engage collaboratively in an analytics environment that inspires strategic development and innovation. This comprehensive approach not only enriches the customer experience but also solidifies the foundation for sustained business growth.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CarTrawler Yes 
Chubb Yes 
PROS Pricing Yes 
PayPal Yes 
Peakwork Yes 
RateHawk Yes 
RateTiger Yes 
SynXis Yes 
Tour Partner Yes 

Integrations

CarTrawler No 
Chubb No 
PROS Pricing No 
PayPal No 
Peakwork No 
RateHawk No 
RateTiger No 
SynXis No 
Tour Partner No 

Pricing Details

Sign up for a demo to see pricing estimates for your needs and the scale of your business.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ANIXE

Founded

1997

Country

Poland

Website

www.anixe.pl/

Vendor Details

Company Name

Tavisca

Founded

2008

Country

India

Website

www.tavisca.com/platforms/#customer-experience

Product Features

Airline Reservation System

CRM Yes 
Charter Reservations Yes 
Departure Control No 
Disruption Management No 
Distribution Management Yes 
Loyalty Program Yes 
Online Booking Yes 
Payment Processing Yes 
Revenue Management Yes 
Self Service Portal Yes 
Third Party Booking Yes 

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking No 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management Yes 

Travel Agency

Central Reservation System Yes 
Customer Database Yes 
Flight Booking Yes 
GDS / OTA Integration Yes 
Itinerary Creation No 
Marketing Management No 
Payment Processing Yes 
Promotions Management Yes 
Quote Management Yes 
Rental Car Reservations Yes 
Single / Group Reservations No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

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